Assistant Director of Student Support

Apply now Job no: 493399
Work type: Staff Full-time
Location: Stillwater
Categories: Academic Services/Student Support

Campus

OSU-Stillwater

Contact Name & Email

Scott Alexander, scott.r.alexander@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$58,000 - $82,000 Salary

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by 2025-11-14 to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter, and contact information for three professional references

About this Position

Campus Life’s mission is to enhance the student experience through intentional opportunities that promote belonging, engagement, and support. Student connection and support on campus positively contributes to a student’s sense of belonging and their collegiate experience, as well as their long-term personal and professional growth.

The Assistant Director of Student Support will oversee the support response for Student Support. Focusing on fostering a culture of care through management of incoming students of concern reports utilizing objective risk rubrics, supervision of the Student Case Management team, and coordinating outreach efforts and resource materials for the department and wider university audience. Our supportive responses include case management, administering Cowboy Strong emergency funding, and remembrance of students. This position serves on a multi-disciplinary team to coordinate student support through early intervention and threat assessment including administering appropriate risk assessments with students. The Assistant Director will oversee project management for the department, serve as a liaison with campus partners, lead campus task forces on various topics on an as-needed basis, conduct presentations to varying constituents and stakeholders, analyze data and trends related to student support cases, and compile reports.

Learn more about Campus Life at https://campuslife.okstate.edu and learn more about Student Support at https://campuslife.okstate.edu/student-support/ and https://campuslife.okstate.edu/student-support/casemanagement.html.

Required Qualifications

  • Master's degree in Counseling, Higher Education, College Student Personnel, Educational Leadership, Social Work, Sociology, Psychology, Human Development and Family Science, or related field. (degree must be conferred on or before agreed upon start date)
  • Minimum of five years full-time experience in delivering case management services, one-on-one support services, community assistance programs, or directly related/applicable experience in a higher education, non-profit, or public administration setting. 

  • Knowledge about, and skills in, developmental, psychological, and medical issues in college student or adult populations. 
  • High degree of personal/professional integrity, respect for privacy and confidentiality, and an understanding of ethics. 

  • Ability to work independently, multi-task, and coordinate numerous detailed programs. 

  • Excellent verbal and written communication skills. 

  • Demonstrated ability to analyze complex situations. 

  • The proven ability to collaborate successfully with multiple departments, constituents, or stakeholders. 

Preferred QualificationS

  • 5 years of full-time case management or support initiative experience in a nonprofit, higher education, or public administration setting. 

  • Certifications, Registrations, and/or Licenses:

    NaBITA certifications

  • Skills, Proficiencies, and/or Knowledge:
    • Demonstrated experience leading other professional staff and/or peers toward a common goal. 

    • Prior supervisory experience.  

    • Prior experience leading presentations and/or workshops to audiences of varying sizes, backgrounds, and lived experiences. 

    • Working knowledge and training pertaining to Title IX, Clery Act, FERPA, Mental Health First Aid, and working with minors. 

    • Knowledge of Maxient, Microsoft Office, and other systems pertaining to constituent relationship management. 

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