Campus

OSU-Stillwater

Contact Name & Email

Steve Auld, steve.auld@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. ⁠This position participates in a regular on-call rotation and may be required to work occasional evenings and weekends to support operational needs. 

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$20.00 - $27.75

Hourly

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Incumbent will assist in monitoring, support and maintenance of campus and remote networks; perform seven-layer packet decodes; and provide general network support.

Requires interaction with supervisors, colleagues, and students using clear communication, tact, discretion, and independent judgement.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• Six months of related work experience.
• Post-secondary education may substitute for years of required experience.

Skills, Proficiencies, and/or Knowledge:

• Basic knowledge of switching and routing devices including configuring and troubleshooting individual ports using testing equipment and packet analyzer software.
• Basic knowledge of copper and fiber cabling formats and standards.
• Basic knowledge of wireless networking radio frequencies and propagation.
• Knowledge of and experience in testing network cabling using a variety of testing equipment.
• Knowledge of and experience in network port configuration.
• Knowledge of and experience in wireless access point and point-to-point equipment configuration.
• Knowledge of and experience in troubleshooting network connectivity issues on customer devices such as laptops and mobile phones.
• Knowledge of and experience in configuring phones in a VoIP phone system.
• Knowledge of and experience in configuring voicemail boxes.
• Knowledge of IPv4 networking.
• Ability to lift at least 75 pounds.
• Ability to work while on ladders and/or lifts.
• Ability to drive a vehicle with a trailer.
• Ability to operate a medium-sized generator.
• Ability to work in a construction site environment.
• Ability to triage and prioritize support tickets and service orders.
• Ability to maintain accurate and up to date documentation.
• Ability to work with a wide variety of vendors, contractors, and customers.

Preferred Qualifications

• Bachelor's

• Three years of enterprise networking experience.

Certifications, Registrations, and/or Licenses:

Cisco Certified Network Administrator (CCNA)