Position Introduction

Healthy Hearth is looking for a cashier.

Responsible for operating a cash register and customer service, including a wide range of tasks associated with the preparation, production and/or serving of food items or other duties related to the successful operation of a restaurant.

• Operates cash register and handles cash, counts change to customer, credit and debit cards, Sooner cards and meal plans.
• Checks out customer, applies accurate codes, departments, and prices.
• Maintains 100% accuracy of cash register, and ensures all payment transactions are carried out with precision and efficiency.
• Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
• Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked. Provides answers to queries presented by clients regarding services and offers made available by the restaurant.
• Maintains professional behavior and composure in difficult interpersonal situations.
• Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous manner.
• Provides efficient, friendly, and informative service following established customer service standards and departmental core purpose/core values.
• Ensures front-end area is always stocked, orderly, organized, and clean.
• Responsible for completing the duties that make the work area stocked, orderly, organized, and clean.
• Provides routine information about meals, various restaurants within Housing and Food Services, and other relevant facts to customers.
• Leads and/or actively participates in customer service improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
• Responds to any complaint. May bring any issue or concern to a supervisor or HR's attention.
• Follows up on requests with a sense of urgency.
• May work a food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
• May stock items, perform other tasks, or those tasks assigned by the supervisor or front-end manager.
• Adheres to food safety standards at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
• Performs related duties as needed to successfully fulfill the functions of the position.

Required Education

High School Diploma or GED

Required Experience

None

Skills:

• Must be able to speak, read and write in clear English
• Must have good customer service skills