Position Introduction

The System Analyst , Card System Engineer, is responsible for helping to drive the implementation of the next generation of transaction services at the University of Oklahoma. They are also accountable for the installation, configuration and maintenance of the university's Blackboard Transact Microsoft Windows systems and related infrastructure for purposes of access control, privilege verification, and point-of-sale activities. Additionally, the Card System Engineer helps to determine, through research and experimentation, the strategic direction of the card system and related technologies for the purposes of providing a more positive experience for university students, faculty, staff and other stakeholders. Duties will include, but will not be limited to Designing and implementing plans for new services and system expansion, Installing and configuring hardware, peripherals, services, settings, etc. in accordance with standards and project/operational requirements, Developing and maintaining installation and configuration procedures, Maintaining system standards, Researching and implementing systems administration solutions that take advantage of automation and make operations more efficient, Identifying customer needs for equipment in new and pre-existing installations, Performing daily system monitoring for availability and the completion of scheduled tasks such as backups, Performing system security monitoring, Troubleshooting and resolving adverse behavior of card system devices, Creating, changing, and deleting user accounts per request, Performing preventative and proactive maintenance and performance tuning on card system and related infrastructure, Managing the hardware and software systems lifecycle, Providing Tier III support per request from various constituencies, investigating and troubleshooting issues, Providing service to walk-up card office customers, as necessary, Coordinating with OU Information Technology and 3rd party support for the installation and upgrading of the card system and related infrastructure, as necessary, Performing administrator on-call duties, as necessary.

View job description. 

Required Education and Experience 

• Bachelor's Degree
• 12 months IT Project Management experience or related experience.

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's Degree for a total of 60 months related experience

Department Preferences

• Previous professional experience with electronic access control, security or campus identification card systems.
• Previous professional experience in higher education.
• Essential personnel, may be required to work during University closure, to include severe weather. Will serve in an on-call duty rotation.