Position Introduction:

Serves as the first-line supervisor responsible for preparation, production and/or serving of food items in an assigned food service area.

• Coordinates food preparation and serving of food. Monitors food preparation methods, portion sizes, and presentation of the food.
• Oversees inventory and procurement. Ensures adequate supplies, materials and equipment are available.
• Monitors the safety and cleanliness of the facility and equipment. Adheres to university and Health Department quality standards.
• Assists with preparation of master menus.
• Oversees operation of cash register, prepares daily cash report.
• Responds to customer inquiries regarding food quality, service, or accommodations and resolves the problems and routine complaints.
• Prepares various reports for management regarding the operation of the facility, sanitation, food preparation and any complaints or problems.
• Maintains regulatory, compliance, and operational records.
• Opens and secures facility.
• May assume responsibility for a second shift.
• Attends meetings, in-service training, and work related classes.
• Performs various duties as needed to successfully fulfill the functions of the position.

Required Education and Experience:

• High school diploma or GED or graduate of culinary school.
• 36 months experience in food services to include 12 months in a supervisory role.

Required Knowledge, Skills, Abilities:

• Advanced knowledge of principles providing customer and personal service to include but not limited to customer needs assessment, meeting quality standards for services, and customer satisfaction
• Advanced knowledge of State Food Handling and Cleanliness laws
• Advanced knowledge of kitchen equipment & supplies
• Working knowledge of profit and loss statements
• Excellent verbal, listening, and written communication skills
• Ability to multitask
• Ability to plan a health conscience menu
• Ability to interpret information
• Ability to speak, read and write clear, concise English
• Detailed oriented for accuracy of data and information
• Ability to communicate well and build rapport quickly with students, faculty and staff
• Ability to supervise staff and communicate directions and expectations effectively
• Cash handling

Required Certifications and Licenses:

• ServSafe Certification
• Sanitation Certification may be required upon employment