Position Introduction:

This position is a Federal Work Study position at Norman Public School-Date Systems in Norman, Oklahoma.

Job Duties:

• As part of the team, work in cooperation with other team members and site techs to complete district-wide projects and to provide backup support
• Printer troubleshooting and restocking
• Participates in standard troubleshooting of student and teacher devices for both hardware and software in person and on the phone
• Assist new students with checkout of device, initial login and brief overview
• Help maintain district computers
• Assist in large scale deployment of devices
• Support A/V for school events and in classrooms
• Assist in new installation and the upgrading of current systems
• Assist with setup and networking
• Inform Supervisor of parts, supplies, and equipment needed to successfully complete projects
• Maintain a clean work area at all times
• Perform other duties as assigned

Required Education and Experience:

• Must be currently enrolled in the Fall 2026 Term as an undergraduate student in good standing at the University of Oklahoma.
• Hiring contingent upon verification of current student status.
• Must have received and accepted a work study award for the Fall Semester

Skills:

• Good customer service/people skills
• Time management and organizational skills used to prioritize tasks and projects
• Communication skills to provide information and technical assistance as requested
• Understanding of basic computer operations and software applications
• Familiarity with Mac OS, Windows, and IPads
• Compliance with safety guidelines and policies to reduce accident or injury to staff or to students
• Following school dress standards, proper attendance or leave policies, and other work-habits concerns for staff initiative in effective and creative problem solving.
• Perform such tasks to the ultimate benefit of the educational program
• Utilize discretion, ingenuity and independent judgment due to the complexity of the job

Required Certifications and Licenses:

None

Department Preferences:

None