Position Introduction:

OU Passport provides an important service to the community by accepting and initiating all necessary paperwork to request a current passport. Student Assistants should be 18 years or older and able to provide excellent customer service to a variety of community members. Student Assistants may be required to open/close OU Passport with little to no supervision.

Required Education and Experience:

This position's hours are typically Saturday and Sunday afternoons, with some hours potentially available Monday-Friday, between 8am-5pm. Schedule is approximately 15 hours/week. Student Assistants work in OU Passport, located in the Oklahoma Memorial Union. Student Assistants are responsible for administrative tasks in the office(s).

Responsibilities include but are not limited to:

• Operating standard office equipment
• General clerical duties
• Maintaining exceptionally precise filing systems and records
• Verifying and submitting via US Postal Service all pertinent passport application documents in accordance with federal processes and guidelines
• Answering guest questions regarding passports, answering phone calls, and
• Other duties as assigned.

Must be currently enrolled in the Fall 2026 Term as an undergraduate student in good standing at the University of Oklahoma.

Hiring contingent upon verification of current student status.

*Must be a US citizen to be considered for this position*

Required Documents:

• Resume
• Cover Letter
• Class Schedule

Skills:

• Must have previous customer service experience.

Required Certifications and Licenses:

None

Department Preferences:

• Preference will be given to persons experienced with precise data collection and processing
• Any previous clerical/administrative experience