Position Introduction:

The primary responsibilities would include:

• Verifying patient insurance eligibility and active coverage prior to appointments.
• Reviewing available benefits for scheduled services.
• Determining whether prior authorization, referral, or other payer requirements are needed.
• Assisting with submission and tracking of authorization requests under staff supervision.
• Following up on pending insurance or authorization items.
• Accurately documenting verification and authorization information in the appropriate clinic system.
• Identifying incomplete or unclear information and escalating issues appropriately.
• Maintaining patient confidentiality and adhering to HIPAA requirements.

Required Education and Experience:

• Must be currently enrolled in the Fall 2026 term as a student at the University of Oklahoma.
• Hiring contingent upon verification of current student status.

Department Preferences:

• Current enrollment as a graduate student in good academic standing.
• No prior insurance-verification experience required.
• Strong attention to detail and ability to follow established procedures.
• Good organizational and time-management skills.
• Professional verbal and written communication skills.
• Comfort with computers and the ability to learn the EHR, scheduling systems, and insurance portals.
• Ability to maintain confidentiality and appropriately handle protected health information.
• Dependability and the ability to work with progressively greater independence after training.
• Availability for approximately 10 hours per week (0.25 FTE).