Position Introduction:

Office Assistants (OAs) provide front desk reception and student services at the Student Learning Center's locations, including Lissa and Cy Wagner Hall, the Cross Learning Center (Cross Village A), and various sites across campus.

OA duties include:

• Student check-in and check-out
• Checking resources in and out
• Answering questions about SLC programs
• Managing phone duties and session coordination
• Maintaining clean, organized spaces and handling equipment setup and storage

OAs are required to attend the following training sessions at the start of each semester:

• New Member Onboarding / Basic Training — Prior to the start of classes (scheduled based on student availability)
• Monthly Training Conference — Trainings are the last Friday of each month

OAs create a welcoming, inviting atmosphere across all center locations and online sessions. They also play an integral role in data collection, tracking every student's visit and performing accurate data entry and corrections in iAdvise.

All final candidates must complete any applicable pre-employment and onboarding requirements, including the Form I-9 Employment Eligibility Verification and Loyalty Oath, before their start date.

Required Education and Experience:

Must be currently enrolled in the Spring Term as an undergraduate student in good standing at the University of Oklahoma. Hiring contingent upon verification of current student status.

Must attach Spring 2026 class schedule

Must have completed at least 12 undergraduate hours as an OU Norman Campus student.

Minimum Cumulative GPA of 2.50.

Skills:

• Excellent oral and written communication skills
• Attention to detail
• Technical Skills (web-based software, data entry)
• Commitment to creating an inclusive environment for all people

Required Certifications and Licenses:

None

Department Preferences:

• Minimum 3.0 Cumulative GPA or higher
• Awarded Work Study