Position Introduction:

Graduate Residence Coordinators (GRCs) are live-in graduate students responsible for supporting the residential experience for OU students. GRCs assist Residence Life Coordinators in establishing a positive living-learning environment aligned with the department's educational priorities. The role encompasses student development, crisis response, programming, advising, and administrative tasks.

GRCs serve in one of two primary areas: Community GRC or Administrative GRC, with distinct responsibilities outlined below.

All GRCs will:

• Live in and provide leadership within a university residential community.
• Maintain a visible presence and be available to students.
• Provide support and referrals to students regarding their academic, social, and personal wellbeing.
• Support and mentor student staff in their roles.
• Assist with the selection and training of RAs.
• Foster an environment that promotes respect, inclusion, and dignity for all individuals.
• Ensure administrative practices align with departmental functions.
• Manage crisis situations while serving on an on-call duty rotation.
• Assist in the opening and closing of residential communities.
• Serve on departmental committees and task forces.
• Engage with routine meetings with supervisors and student staff weekly/biweekly.
• Perform other duties as assigned.

COMMUNITY GRC RESPONSIBILITIES:

• Co-supervise a student staff team of 13–25 RAs.
• Maintain visibility and presence within the assigned community, serving as a positive role model for staff and students.
• Assist Residence Life Coordinator in programming initiatives in accordance with the departmental residential experience framework.
• Mediate roommate and group-related conflicts.
• Assist in oversight of community desk operations.
• Act as a housing and university hearing officer for lower-level conduct cases, as needed.
• Serve as a point of contact in the absence of the Residence Life Coordinator.

ADMINISTRATIVE GRC RESPONSIBILITIES:
Administrative GRCs specialize in specific functional areas and contribute to the broader success of residence life through their focused roles.

  Conduct GRC

• Assist with the conduct process by adjudicating cases.
• Maintain records and provide outreach to students regarding behavioral expectations.
• Maintain records and provide outreach to students regarding students of concern and medical transports.

  Student Leadership GRC

• Assist in planning and attending large-scale programs (3-4 per semester).
• Organize and facilitate leadership retreats for student leaders twice per semester, and on an as needed basis.
• Support RHA and other groups with planning, logistics, and assessment of their events and initiatives.
• Advise the RHA executive board, attending weekly executive meetings and ongoing events (typically 2-3 hours in the evenings once or twice a week).
• Responsible for the recruitment and creation of additional student leadership volunteer groups such as community councils, serving as the primary advisor and liaison between the members and RHA.
• Conduct regular 1:1 meetings with student leaders to provide mentorship and guidance, including with executive board members of RHA and chairs of Community Councils.

  Housing GRC

• Assist in the daily operation of the Housing office to include responding to housing@ou.edu emails, greeting walk-in guests and addressing phone calls in a professional and consistent manner as well as actively participating in the training and development of Student Assistants
• Support all efforts related to Occupancy Management as necessary, including working knowledge of the room change process (planning, communication, execution), and supporting move in, move out, and transition planning and execution.
• Support Housing events and initiatives such as conducting information sessions/presentations, housing tours, tabling events, and open house events.

Required Education and Experience:

Bachelor's degree. Must be a current OU Graduate Student in the Fall 2027 semester. Will be required to supply a Fall 2027 OU class schedule prior to beginning work.

Required Documents:

• Resume
• Cover Letter
• Class Schedule (or a document stating when you will enroll in classes)

Skills:

• Able to work independently and as part of a team
• Should take initiative when performing tasks and be able to take on other duties as assigned
• Complete duties thoroughly, professionally, and in a timely manner
• Consistent in maintaining contact with supervisors regarding workplace matters
• Knowledgeable regarding standard office procedures and general customer service
• Basic math and computer skills, including operating Microsoft Office programs and other position specific systems
• Must be detail oriented
• Able to analyze needs and develop action plans and coordinate with appropriate personnel as required
• Ability to multi-task
• Ability to work in a stressful situation
• Ability to communicate verbally and in writing

Department Preferences:

• Previous professional or student employment experience in Residence Life.
• Graduate studies emphasis in student affairs, higher education leadership, human relations, or similar fields

Working Conditions:

• Regular pressure to meet productivity standards
• Frequent exposure to pressure caused by deadlines and busy periods
• Must be 18 years of age or older
• Perseverance, both physically and mentally, for fast-paced and demanding responsibilities required
• Frequent and repetitive arm and wrist movement
• Work at a desk in an office environment
• Will be required to use a computer and a telephone and other office equipment
• As essential personnel, you may be required to work during University closure, to include inclement weather, evenings, and weekends.