Insurance Consultant
Are you ready to Chase the Sun? A career with Suncorp gives you the chance to do that every day, while also helping New Zealanders to build futures and protect what matters.
We are looking for customer obsessed people to join our team as an Insurance Consultant.
We currently have multiple permanent positions in our team in Auckland.
Our commitment to developing our people means your customer service and sales career journey will be enhanced during you time at Suncorp. We will also train you to be an underwriter, so that you can evaluate the risks involved when insuring people’s home, contents, and vehicles.
The first 3- 6 months of your career with us will be based in our Auckland office during your training period. When you're ready, you will transition to flexible working, which includes working from home up to 50% of the time.
Being there for our customers is important. You’ll be interacting with our customers and brokers via phone and emails, working 37.5 hours over a 6-day week. Monday to Friday, the first shift starts 8am with the last shift finishing at 6.30pm. On Saturday the shift is 9am to 5pm. We publish our rosters a month in advance to give you the opportunity to plan your life outside of work.
Your responsibilities will include:
- Evaluating risks and providing insurance quotes for our new and existing customers
- Fulfilling customer requests in a timely and efficient way
- Responding to customer and broker queries
- Building and maintaining relationships with our customers and brokers
- Managing customer complaints in line with Suncorp NZ complaints framework to achieve a positive outcome
What you need to succeed:
- Excellent customer service skills
- Relationship management skills
- Resilience to manage complex tasks
- Excellent communication skills
- Strong analytical, attention to detail and good commercial decision-making ability
- Computer literacy
- Flexibility & desire to work in a fast-paced environment
- A growth mindset to enhance your technical skills through our Underwriting Academy
What you will get in return:
- We’ll develop your technical skills and empower you to make confident underwriting decisions. It will be a 2-3 year development pathway to reach the top level.
- Free life, salary continuance and trauma insurance cover
- Discounted insurance through Vero & Asteron Life
- Flexible working environment and arrangements; genuine focus on work-life balance
- $250 annually for flexible benefits
- Ongoing learning and development opportunities, including study support
About us
We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler, and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.
Chasing the sun means pursuing your passions, fulfilling your potential and getting that much closer to the future that’s just beyond the horizon. If that’s a future you want to see, then your time in the sun starts here – with a Suncorp career. Apply now!
Apply now
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Advertised: New Zealand Standard Time
Applications close: New Zealand Standard Time