Sydney OR Brisbane OR Melbourne;
9-month fixed term contract til end of April 2026
- Bring a passion for pushing boundaries and reimagining the learner experience
- Significant Enterprise-wide HR systems related program
- Join an Enterprise Change team
About the role:
This is a unique opportunity for an experienced Instructional Designer & Developer to design, develop, and implement impactful learning solutions. This role will be required to support the People Home Tribe, an Enterprise-wide strategic initiative that will make a genuine positive impression on the daily lives of our employees and leaders by building a modern HR function for our Australian and New Zealand businesses.
Working under the Momentum (scaled agile) delivery model, this role will join an already established Change Management team in the People Home Tribe and support organisational change management activities required for the new Oracle Human Capital Management (HCM) platform, new Payroll and Time & Labour platforms, including integrations downstream to support Suncorp internal platforms.
Working closely with Tribe Learning Manager, you will be responsible for managing the end-to-end learning process, including needs analysis, design, and development, to deliver timely, purpose-built learning solutions that enhance understanding and use of our people, time and payroll systems across the business.
We are seeking someone who adopts a user-centric design approach, creating tailored solutions that cater to diverse learner needs and preferences. You will have strong expertise in using advanced training tools and methodologies in a corporate setting and will be responsible to develop online, instructor-led and blended learning experiences, including consideration of Oracle Guided Learning (OGL) and other in-application learning supports that align with outcomes, using research-based principles and robust methods to measure effectiveness.
What you’ll do:
- Design and develop engaging learning content, including eLearning modules, instructor-led courses, and blended learning solutions, using tools like Lectora, Articulate Storyline/Rise and Adobe Captivate to create interactive and visually appealing eLearning modules.
- Collaborate with SMEs and technical teams in the development of system training designed to prepare end users for new technology and/or processes.
- Support the development and updating of content for OGL, ensuring these digital adoption tools meet business requirements and provide key user guidance at key points of the system.
- Build structured learning paths for different user groups/personas, ensuring a consistent and aligned experience across the learner journey.
- Partner with business units, transformation teams, and stakeholders to gather insights and requirements for effective learning design.
- Develop assessments and post-training evaluations to measure learning effectiveness and engagement.
About you:
- You're energised by finding new ways to make learning stick—through storytelling, gamification, microlearning, and immersive technologies—and are always scanning the horizon for emerging tools and trends.
- 5+ years of experience in designing learning solutions for corporate training environments, preferably with experience in system implementations or technical training.
- 2+ years working within Agile environments
- Highly proficient with eLearning development tools such as Lectora, Articulate Storyline, Adobe Captivate, and related learning platforms (LMS).
- Proven experience in developing digital adoption solutions (e.g., Oracle Guided Learning/WalkMe) is highly desirable.
- Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM).
- Experience with large-scale software implementations, particularly with Oracle Human Capital Management (HCM), Automatic Data Processing (ADP) Payroll and Time & Labour Management (TLM).
- Ability to work effectively in a dynamic, change-driven environment.
What we can offer you:
- Discounts and offers on a range of retail favourite stores as well as insurance products.
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time