People Hub Advisor

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Job Number:
Work type:
Permanent Full Time
Melbourne - Docklands
Human Resources

Our Organisation

We love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.

Reporting to the People Hub Manager you’ll have the opportunity to make a difference and add to our work environment, within a place where you can learn and perform to your fullest potential.

The Role

As the People Hub Advisor you will be working within Melbourne Water’s People and Capability’s People Hub team to deliver excellent customer-centric operational services to the broader business on a range of employee lifecycle activities. You’ll be responsible for providing first level advice and triaging for large volume enquiries, these will include onboarding, remuneration, leave, performance, transition, off boarding and general administration.

Your proven time management skills and ability to work within tight timeframes will be highly regarded. As part of the People Hub team you will be acting as the conduit between managers, employees and the HR Business partners to build and maintain strong working relationships and to facilitate a positive employee lifecycle experience for all leaders and employees.

Make an Impact

Become part of a talented and passionate team dedicated to enhancing life and liveability in Melbourne and beyond. Doing truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your talents.

We provide a range of employee benefits that will make your experience working at Melbourne Water both professionally and personally rewarding.


Melbourne Water is committed to flexible working. We offer a variety of flexible arrangements to suit our employees varied needs and the business, including purchased leave, varied start and finish times, working from alternative locations, part time work and 9-day fortnights. We understand that Melbourne Water and our customers benefit from enabling our employees to achieve balance in work and life.

Growth & Development

We’re a curious bunch at Melbourne Water and relish any opportunity to learn something new. We are in the business of enhancing life and liveability, which lends itself to re-imagining what’s possible and challenging the status quo. We offer a variety of learning opportunities; from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand. We believe that learning happens every day, so we support our people to continuously learn and experiment in the flow of their work, designing their own development path.


Our people are passionate, welcoming and inclusive. We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.

Your Skills and Experience

  • Proven experience in HR advisory services and operational support for employment conditions; including EBA, P&C Policy and procedures
  • Proven ability to manage large volume enquiries, and action within strict timeframes.
  • Committed team player with an enthusiastic and dynamic approach, demonstrating sound organisational abilities with a high level of flexibility
  • Ability to deal professionally with confidential issues
  • Proven experience in dealing with SLA’s and SOP’s
  • Knowledge of HRIS, including CHRIS21, Kronos, PageUp and Cornerstone desirable
  • Ability to follow standardized processes at the same time as apply a continuous improvement mindset and identify and suggest areas for improvement

Your ability to establish and maintain collaborative working relationships with internal and external stakeholders is required together with a tertiary qualification in Human Resource Management or related combination of education and relevant experience and expertise in a HR discipline.

For more information, please see the attached Position Description -

How to apply

Click on the "apply" button and complete the online application form.

Closing date:  Tuesday 24th May 2022 at 11:55pm

Please note a Police Check / Health Assessment is required for this position.

Applicants will be required to provide evidence of their COVID-19 vaccination status.

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