Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About the Role

Are you passionate about shaping a sustainable future and connecting communities with the vital role of water in our lives?

As a Water Literacy Education Officer, you’ll be at the forefront of delivering engaging, hands-on education experiences that spark curiosity, build trust, and deepen understanding of the water cycle. In this dynamic on-call casual role, you’ll lead both digital and in-person programs across Melbourne Water’s iconic sites and at vibrant community events. Whether you're guiding tertiary students through behind-the-scenes tours or collaborating with industry experts, every day offers a new opportunity to make a meaningful impact. You’ll be a key connector—interacting with students, teachers, community members, and industry groups in diverse settings. Through storytelling, science, and interactive learning, you’ll help foster water-wise behaviours and empower people to become stewards of our most precious resource.

• Deliver a range of online and in person educational tours and active learning experiences at Melbourne Water sites across the greater Melbourne region, such as the Western Treatment Plant (WTP) and Edithvale-Seaford Wetland Education Centre (ESWEC)
• Lead The ‘Future Water Story’ educational experience at WTP and other types of experiences that uses interactive digital technology to engage with key audiences.
• Actively engage with school and community, industry groups to communicate complex and technical concepts through innovative pedagogies
• Contribute to the evaluation and continuous improvement of sessions through feedback forms and teams’ discussions with the Education Advisor
• Respond to a range of diverse community questions and concerns that may not always relate to the direct messaging of the Water Literacy program.

For more information, please refer to the attached Position Description

About you:

We're expanding our team across multiple roles and welcome applications from candidates of diverse backgrounds.

• Strong knowledge of learning principles and pedagogy, with experience tailoring educational experiences to accommodate diverse age groups and tour schedules.
• A background in science, geography, engineering, environmental science, and secondary teaching, or equivalent experience in delivering educational tours and learning programs.
• Solid understanding of natural and urban water cycles, with up-to-date knowledge of current water issues and topics related to waterway health.
• Demonstrated experience engaging with school-aged children (primary and secondary), through formal or informal teaching, tourism, or interpretive programs — particularly within water literacy tours and educational initiatives.
• Alternatively, proven experience working with industry professionals or tertiary-level audiences, with tertiary teaching or technical expertise in engineering highly regarded — especially in the context of specialized group tours and educational programs.
• Demonstrated experience in operating digital interactive technologies
• Highly developed verbal communication and engaging interpretation skills to deliver complex and technical concepts to diverse audiences

For this role you will need to

• Compete a medical
• Hold Current working with Children Check and Current driver’s license
• Current First Aid qualifications (preferred)

Why join us:

At Melbourne Water, we care deeply about water and the life it sustains. 

Our team is inspired by passion and purpose, with an unwavering commitment to safety. We are on a mission to protect every Melburnian’s way of life, one drop at a time.   

We don’t just talk about flexible working - we live it. Our culture of purpose, safety, results, and learning flows through everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.  

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.  

If you’re curious, action-orientated, outcomes-focused, and passionate about public resources, community, and the environment, we'd love to receive your application and learn if you could be a great fit. 

How to Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Monday 25^th August 2025 at 11:55pm AEST