Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Reporting to the Manager Service Programs Water Treatment, this permanent full-time is integral to delivering best-practice program development outcomes at Melbourne Water.

As the Specialist Service Planner, you will lead the planning, development and optimisation of service programs, ensuring Melbourne Water maintains a fit-for-purpose portfolio that effectively delivers agreed service outcomes and strategic objectives. Working closely with stakeholders across the business, you will provide technical leadership, drive investment planning, and support evidence-based decision-making for critical water treatment assets and services.

In this role, you will:

• Translate Service Master Plans into technical objectives at both system and major asset levels, including the development and ongoing management of Asset Management Plans.
• Lead the development of investment programs to deliver required asset management strategies, including major interventions identified through Business Needs Identifiers (BNIs) and allocation business cases.
• Support pricing submissions and oversee the management of approved programs throughout the regulatory period.
• Establish and drive program performance objectives for the Water Treatment service portfolio, collaborating across the organisation to monitor, assess and improve outcomes.
• Provide specialist technical expertise and sound judgement to support the prioritisation of capital, maintenance and non-asset investment programs, and driving improved service outcomes and supporting the achievement of strategic objectives.
• Contribute to service risk assessments and support the preparation of annual Service Capability and State of Assets reporting.
• Act as a subject matter expert for the service portfolio, providing advice and support for risk assessments, audits, research activities and technical enquiries.
• Continuously improve asset management processes, systems and practices in line with established policies and frameworks.

About You

To be successful in this role, you will bring:

• A tertiary qualification in Engineering or a related discipline (such as Chemical, Process or Mechanical Engineering).
• Extensive experience in service planning, asset management, risk assessment, program development and investment planning.
• Strong technical leadership capabilities with experience managing complex projects, programs and infrastructure-related initiatives.
• Demonstrated expertise in evaluating technical options, providing robust evidence-based recommendations, and developing business cases to support capital investment decisions for water infrastructure projects.
• Deep expertise in water treatment and process engineering, including planning and design of treatment processes.
• A strong understanding of water quality principles and the scientific fundamentals that underpin water treatment operations.
• Working knowledge of asset management frameworks and risk management methodologies.
• Strong commercial and financial acumen, particularly within complex, large-scale infrastructure environments.

For more information, please review the attached position description: Specialist Service Planner (Water Treatment).pdf

Why Join Us

At Melbourne Water, we care deeply about water and the life it sustains. 

Our team is inspired by passion and purpose, with an unwavering commitment to safety. We are on a mission to protect every Melburnian’s way of life, one drop at a time.   

We don’t just talk about flexible working - we live it. Our culture of purpose, safety, results, and learning flows through everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.  

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.  

If you’re curious, action-orientated, outcomes-focused, and passionate about public resources, community, and the environment, we'd love to receive your application and learn if you could be a great fit. 

How To Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Sunday 26th July 2026 at 11:55pm AEST