In Melbourne, water is essential to our way of life.
As caretakers for Melbourne’s water cycle, and our catchments. We care for water, life, and land throughout Melbourne: both its people and its biodiversity.
Each time you drink from the tap, flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.
In this 2 year fixed term opportunity, the Program Manager – Business Transformation will be accountable for delivering complex, enterprise-wide transformation initiatives that support Melbourne Water’s strategic objectives. Reporting to the Manager, Business Transformation Office, the role focuses on translating strategic priorities into structured programs of work, ensuring strong governance, risk management, and measurable outcomes through effective project delivery and stakeholder collaboration.
This role leads the implementation of business transformation initiatives across the organisation, driving improved processes, systems, and ways of working to enhance overall organisational effectiveness. It plays a key role in fostering cross-functional collaboration, influencing senior stakeholders, and ensuring initiatives are aligned to both operational needs and long-term strategic goals.
Translate business transformation initiatives into programs or projects that deliver desired outcomes, establish governance frameworks (including success measures, roles, responsibilities, and progress monitoring), and manage risks to maximise success.
Drive the implementation of business transformation initiatives for Melbourne water to enhance organisational effectiveness ensuring alignment with long-term strategic goals and operational needs.
Collaborate and support initiative and action owners to meet project timelines and objectives.
Engage key senior stakeholders, balancing the needs of sponsors, teams, and the organisation while effectively engaging and managing stakeholder expectations and key relationships.
Understand and meet customer needs by tailoring services, managing delivery risks, and ensuring program outcomes align with service expectations and agreements.
Develop and maintain existing internal Melbourne Water program relationships to build collaboration.
For more information, please refer to the attached Role Mandate
This is not a digital program role, the focus is on business transformation rather than technology or digital delivery, digital experience is not a requirement. Instead, strong experience in leading and implementing business transformation programs—including change delivery, program governance, and stakeholder engagement—is highly desirable to succeed in this role.
You will be someone who thrives in complex environments and enjoys turning strategy into practical outcomes, with are a strong influencer and collaborator, comfortable engaging senior stakeholders, leading cross-functional programs, and driving organisational change—bringing proven experience in delivering business transformation initiatives with measurable impact.
Experience in leading business transformation initiatives, including program and project management.
High level communication, relationship management, negotiation and influencing skills.
Ability to lead change and communicate with a diverse range of stakeholders.
Demonstrated ability to lead and influence cross-functional teams in managing complex programs and delivering transformational outcomes.
Experience in delivering a complex program of work with multiple streams, ensuring alignment, integration, and delivery of benefits.
Tertiary qualification in business management, commerce or relevant field.
At Melbourne Water, we care deeply about water and the life it sustains.
Our team is inspired by passion and purpose, with an unwavering commitment to safety. We are on a mission to protect every Melburnian’s way of life, one drop at a time.
We don’t just talk about flexible working - we live it. Our culture of purpose, safety, results, and learning flows through everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.
Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, neurodivergent individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.
If you’re curious, action-orientated, outcomes-focused, and enthusiastic about public resources, community, and the environment, we'd love to receive your application and learn if you could be a great fit.
Click the 'Apply Now' button below and complete our online application form.
Closing date: Monday 6th July 2026 at 11:55pm AEST
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