• Work with our Referral Partners, bankers, brokers and local stakeholders
• Untapped market with great opportunity for growth
• Deliver on our customer obsession strategy and own the work you do!

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

Each day, you’ll go above and beyond to

• Proactively identify and establish new business and referral opportunities and utilise networks of BFS customers and referral partners to meet income targets.
• Implement specific local competitive and aggressive sales/income campaigns and initiatives to sell and promote tailored Bank products and services within Bank parameters on an annual basis
• Develop and improve professional excellence through management of individual and team's performance, including coaching, monitoring, supervision of direct reports to ensure they have the skills and knowledge to perform their role to be compliant with FSRA requirements and external legislation in a professional and ethical manner
• Prepare and submit for approval business lending proposals outside own authorities with full justification for recommendations, including obtaining and analysing industry and business information.
• Ensure adherence to internal operating policies and procedures, maintaining compliance standards in accordance with regulatory frameworks.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong understanding and experience with the lending process and credit policy, procedures and statutory requirements
• Extensive local networks and knowledge of the client base in Gympie
• High attention to detail and stakeholder management sills
• Resilience and adaptability to manage clients with varying levels of financial circumstances
• A strong motivation to learn and customer obsession
• Willingness to learn and develop to cater for varying market segments

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

Build your career with NAB

At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.

Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.

Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we’ll often guide you to apply through the process outlined above.

Looking for career advice?

We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path. 

We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying.  If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.

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