Careers with Premier Retail

About Premier Retail

Premier Retail is an iconic Australian retailer and owns two of the most exciting and fastest-growing retail brands, Peter Alexander and Smiggle. Born from homegrown beginnings, our stores now stand proudly on some of the most famous high streets and popular shopping centres around the world. Today, Premier Retail operates over 450 stores and employs more than 5,000 team members across Australia, New Zealand, Singapore, Malaysia, Ireland, and the United Kingdom. Our team is focused on delivering great service to our customers and bringing new product offerings to life.

About the Role

Reporting into the GM Group Digital & Smiggle eCommerce, the Salesforce LMS Developer will be key to designing, developing, and maintaining Salesforce-based loyalty solutions in a dynamic retail environment. This role involves working closely with various teams to build and optimise loyalty programs, ensuring customer satisfaction and overall business success.

Key Responsibilities

• Develop scalable Loyalty Management System solutions within Salesforce
• Customise Salesforce for loyalty-specific business needs (e.g., workflows, promotional rules, points tracking)
• Collaborate with business stakeholders and IT teams to recommend and implement solutions
• Monitor system performance and address issues proactively
• Conduct testing and create documentation, including user guides and training materials
• Stay updated on Salesforce advancements and industry trends

Required Skills & Qualifications

• 3+ years of experience with Salesforce development (Apex, Visualforce, Lightning Web Components, APIs)
• Experience with Salesforce Loyalty Management integration and customisation
• Strong knowledge of Salesforce configuration (workflows, approval processes, custom objects)
• Strong analytical, problem-solving, and communication skills
• Salesforce certifications (e.g., Platform Developer I/II, Salesforce Administrator)
• Experience with retail-focused Salesforce implementations
• Knowledge of loyalty program frameworks and best practices
• Familiarity with other CRM technologies and integration platforms
• Ability to work under pressure and meet tight deadlines in a fast-paced retail environment
• Strong team player with effective cross-department collaboration skills

Perks

• Generous staff discount and access to our sample sales
• Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park
• Work closely within a high performing, supportive and collaborative environment
• Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth
• Coffee lover? Indulge in daily subsidized coffee and food options at our onsite café

If this sounds like the perfect role for you, then apply today!