Casual Senior Student Services Officer
Job No.: 698356
Location: Caulfield campus
Employment Type: Casual full time until 19 Dec 2026
Remuneration: Casual HEW 6 rates will apply
- Be inspired, every day
- Take your career in exciting, rewarding directions
- Be a part of an inclusive, collaborative community
The Opportunity
The Monash Business School is looking for a casual Senior Student Services Officer to provide high-level administrative and student services support across the Business School, helping deliver an excellent experience throughout the student lifecycle. You will provide specialist advice, resolve complex student enquiries and support activities including course advice, admissions, enrolment, progression, completion and co-curricular programs.
This casual role will suit someone who enjoys working in a busy and varied environment and can use sound judgement to manage complex matters. You will contribute to continuous improvement, data and reporting activities, and build strong relationships with students, staff and stakeholders to support consistent and effective service delivery.
About You
You will have experience in student services, administration or a related environment, with excellent organisational skills and a strong commitment to delivering high-quality customer service. You will be confident managing competing priorities, solving problems and developing effective administrative processes and systems.
You will have strong written and verbal communication skills, with the ability to work independently and collaboratively and exercise initiative and judgement when dealing with complex matters. Experience working in a complex educational environment and familiarity with student administration systems such as Callista will be highly regarded.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.
To Apply
To apply, please submit your application via the “Apply Now” button. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please get in touch at hr-recruitment@monash.edu and we'll be happy to assist.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Bernadette Carpenter, Course Advice and Support Manager, +61 03 9905 3113
Applications Close: Tuesday 22nd of September 2026, 11:55pm AEST
Supporting a diverse workforce
