UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, results.
We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.
UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre (GSSC) and check this YouTube.
How can you make a difference?
Under the close supervision and guidance of the Human Resources Manager, the HR Officer (RAS Project Coordinator) executes HR services through applying knowledge of administrative recruitment models and through management of teams, as well as understanding of organizational HR policies and procedures. The incumbent will also support change management & communication with the respective offices/regions.
This involves not only the development and implementation of these tools, but also the creation of dashboards, performance metrics, and reports to track and optimize their effectiveness. The HR Officer will be instrumental in these efforts.
This is a temporary appointment for an initial period through 31 December 2025.
Summary of key functions/accountabilities:
- Support the development, testing, and deployment of Phase 2 automation tools for the RAS project.
- Support the designing and implementing of dashboards to visualize SLAs and KPIs related to the automation tools.
- Developing and maintaining performance metrics to collect users feedback and measure the impact and efficiency of the tools.
- Generating regular reports on the performance of the automation tools, providing insights to stakeholders.
- Collaborating with the RAS project team to ensure seamless integration of the automation tools into existing workflows.
Beyond the technical aspects, the HR Officer will also play a crucial role in the change management and communication aspects of this project. This will involve working closely with various offices and regions to ensure smooth adoption of the new automation tools and processes. This includes:
- Collaborate with the Communication and Change Management team in developing and delivering communication plans to keep stakeholders informed about the project's progress and benefits.
- Providing training and support to users on how to effectively use the new RAS tools.
- Support in addressing any concerns or resistance to change and working to facilitate a positive transition.
- Ensuring that all stakeholders are aligned on the goals and objectives of the project.
Specific work conditions: The HR Officer (RAS) is expected to work shift-based, accommodating the time zone of the respective Region.
To qualify as an advocate for every child you will have…
Education:
- A University Degree in human resources management, business management, international relations, psychology, or another related field is required.
Experience:
- Minimum two years of directly relevant experience. Supervisory experience in an international organization and/or large corporation is desirable.
Technical Competencies:
- Proven ability and excitement to design and implement innovative cutting-edge HR programs, systems, and tools within a fast paced and evolving setting.
- Analytical skills, project management experience, resourcefulness, and forward-looking skills.
- Excellent knowledge of organizational and HR information technology systems and tools, as well as best business practices and technology is required.
- Experience of shared services/business support center is an asset.
- Experience working with SAP, Talent Management systems and CRM tools.
- Working knowledge of the Microsoft Suite products (MS Word, MS Excel, and MS PowerPoint).
- Experience with setting up and rotating shift work amongst team members is an asset.
- Flexibility to work in shifts in any specified time range as assigned within 7am and 7pm CET is required.
- Experience working with SLAs and KPIs.
Language Requirements:
- Fluency in English (oral and written) is required. Working knowledge of French and/or Spanish is desirable.
National Officer (NO) staff are nationals of the country in which they perform functions of a technical and professional nature. Eligible applicants are nationals of Hungary.
National Officer staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.
Requirement for internal applicants
This vacancy announcement is open to all internal audiences including TA staff members. Lien on post is applicable for FT staff members who will be prioritized if assessed suitable.
Internal applicants from the GSSC must have their Learning Paths completed already at the time of application otherwise they cannot be considered. Additionally, a snapshot/copy of the completed path at their current grade to their applications must be attached to the application form.
Please visit the Learning and Development portal for more information.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable male candidates are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advanced to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without the assessment of other candidates.
Additional information about working for UNICEF can be found here.
