| Job Description: |
The Asset Specialist I performs the following:
- Sales Operations and Customer Service - Process Buy Now sales and assist customers with purchasing surplus property. Create customer sales receipts, process electronic credit card payments, record sales transactions in MyAssets and other applicable systems, and maintain accurate sales documentation. Assist customers in showroom and controlled warehouse areas in accordance with warehouse policies and safety procedures. Provide customer service to campus departments and the public, respond to routine inquiries, explain purchasing procedures, and answer or triage incoming phone calls and emails.
- Auction, Vehicle, and Specialized Sale Support - Assist with preparing and posting auction items on approved auction platforms, verifying auction payments before property release, coordinating with warehouse staff for customer pickups, and supporting sales of vehicles, bicycles, and other specialized surplus property. Assist with donation activities, marketing support, and communication of sale procedures or upcoming surplus events as assigned.
- Sales Records, Inventory Coordination, and Compliance Support - Maintain sales records, reconcile sale documentation, support inventory research related to sales activity, and help ensure property is released only after required payment, documentation, and approval steps are completed. Follow University surplus property, payment, records management, confidentiality, and customer access procedures. Identify and escalate discrepancies, customer issues, or potential compliance concerns to the appropriate supervisor.
- Cross-Functional Surplus Operations Support - Provide operational support to other UF Surplus functions as business needs require, which may include warehouse logistics, customer pickups, auction preparation, IT asset intake or repair workflow support, recycling activities, inventory review, departmental transfers, special projects, or other activities needed to maintain continuity of operations
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| Preferred: |
The individual is preferred to be knowledgeable and experienced in warehouse operations, using inventory management software and barcode scanning systems. Experience using online auction platforms and payment platforms. Knowledgeable in warehouse safety standards. Possess strong organizational, communication and problem-solving skills. Forklift certified with experience in operating commercial vehicles. Completed OSHA safety training. Ability to prioritize multiple assignments while maintaining accuracy. Ability to effectively communicate with employees, departments, vendors, and customers.
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