Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

The Role:

• Assess and process applications for patient information in a timely manner, including medico-legal requests, in accordance with the Personal Information Protection Act 2004, Right to Information Act 2009 and other appropriate legislation, policy, protocols and timeframes by confirming patient identification, consent, type of request, delegate approval requirements, record locations and record types.
• Liaise with Release of Information Delegates to ensure approval is provided (when required) to release patient information to requestors including:
  • Redacting information as determined by the Delegate
  • Assessing consent and patient ID documentation to determine NOK relationships
  • Assessing what information is relevant to the request
  • Exporting data from health records
• Ensure the patient’s privacy and confidentiality is maintained at all times and health information is safeguarded from unauthorised access or disclosure.
• Liaise with requestors face-to-face, in writing and over the phone to ensure requirements are met for patient release of information by explaining request process and charges, generating of correspondence, negotiating timeframes for release, organising inspection of records.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment: General Stream, Band 3

Permanent part time, day worker position, working 30.4 hours per fortnight, commencing as soon as possible.  

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $71,661 - $77,455 per annum (pro rata). Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Benefits available to eligible candidates (Delete if not applicable):

• Professional development and accelerated pathways.
• Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: Patient Release of Information Officer Band 3 (July 2023) CSU.docx

Application Guide: Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Rhonda Boulter
Manager - Health Information Service
03 6166 7833
rhonda.boulter@ths.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. listening to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian