The Role:
The administration assistant at the Orthotics and Prosthetics Service Tasmania (OPST) plays a vital role in ensuring smooth operations and high-quality patient care. Key duties include scheduling and managing appointments to optimise clinic flow, coordinating with patients to provide updates and address any inquiries, and maintaining accurate patient records. They will also handle essential tasks related to the National Disability Insurance Scheme (NDIS), including processing claims, assisting with paperwork, and ensuring compliance with NDIS guidelines. Additionally, the administration assistant provides general office support, often managing communications, organising files, and supporting the OPST team in their daily functions.
You will need:
- Demonstrated experience in a reception and administrative role together with well-developed skills in office management and patient information related systems and demonstrated competence in billing procedures and receipting of money for goods and services.
- Demonstrated ability to effectively work without supervision both individually and as a team member within an environment subject to work load pressures and change.
- Strong organisation and follow up skills, together with the capacity to be adaptable and flexible and to monitor and prioritise work in order to meet deadlines.
- Effective communication and interpersonal skills, including a demonstrated capability to cooperate and work well within a small team of health care providers and to show consideration and respect for the cultural diversity that exists within the community.
- An understanding of and ability to contribute to quality improvement activities as they relate to the provision of an administrative and reception support service.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
The Team:
OPST is located in the spacious Repatriation Hospital site, a part of the Royal Hobart Hospital. You will be in a diverse and energetic team of 17, including Orthotists, Prosthetists, Physiotherapists, Orthopaedic Technicians and Administrators. We pride ourselves in patient-centred care and this requires compassion and determination to improve the lives of the community we interact with, from all members of our team.
- Be part of a dynamic, fast paced, support team.
- Work in a rewarding role by improving the lives of the community we provide service to.
- Hobart offers a lifestyle unsurpassed anywhere else in Australia.
Details of appointment:
Permanent, part time, day worker position, working 45.6 hours per fortnight, commencing as soon as possible.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $64,125 to $68,925 per annum (Pro rata). Our Employer 11.5% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Allowances:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
Eligibility:
Successful applicants will be required to meet the essential criteria.
- Registration to Work with Vulnerable People
Note: - Please refer to the Application Guide for more information of Essential requirements, Desirable requirements and pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Michael Battagello
Clinical Lead -Orthotics/Prosthetics
(03) 6166 7377
michael.battagello@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
