Workforce Support Officer (529708)


Department of Health
Community, Mental Health & Wellbeing
CMHW - Ambulance Tasmania
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

Employment type:

Full Time

Region:

South

Location:

1-5 Melville Street, Hobart

Job description:

Provide quality 7- day rostering services and business support to the unit manager, including liaising with frontline staff, managers and relevant industrial representatives.

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

The Role

Provide quality 7- day rostering services and business support to the unit manager, including liaising with frontline staff, managers and relevant industrial representatives.

  1. Contribute to the preparation and maintenance of rosters for the Operational business units, including entering leave data and, staff absences
  2. Assist in ensuring roster projections are in line with Ambulance Tasmania Award rostering provisions.
  3. Provide assistance to Operational business units by supporting tasks such as rostering, updating establishments, and assisting with recruitment as required.
  4. Maintain communication and collaboration with managers and supervisors to ensure that operational business needs and issues are communicated proactively and in a timely manner.
  5. Add Manage incoming phone calls, accurately record absences of the front-line staff, and update Daily Alternations accordingly.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

The Team

The Statewide Operational Planning Unit (SOPU) was established in late-2023 with a primary focus of supporting operational business units as a centralised platform. With core functions including roster maintenance, recruitment, leave planning and establishment management, the SOPU will deliver statewide oversight and consistency for all strategies ensuring efficiency and alignment with operational needs

Details of Appointment

Multiple Permanent, full time, shift worker positions, working up to 76 hours per fortnight, commencing from as soon as possible 

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary

$71,661 to 77,455 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Allowances

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

In addition, the following allowances calculated on the salaried incremental point may be available: 

  • Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates 

  • Professional development and accelerated pathways.
  • Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

Note: - Please refer to the Application Guide for more information of Essential requirements, Desirable requirements and pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: Generic Workforce Support Officer Band 3 (April 2024) CSU.docx

Application Guide:  Department of Health - Applicant Guide Sep 2024.docx

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Vanessa Seabourne  
Position: Manager 
Email address: vanessa.seabourne@ambulance.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. listening to some of the lived experiences from within the department through some of our wonderful Nurses and hear about their journey in relocating to Tasmania! Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

 

Refine search

Employment type

Regions

Categories

Agencies

  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.