Operations Manager (510717)


Department of Health
Community, Mental Health & Wellbeing
CMHW - Ambulance Tasmania
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Ambulance Tasmania Award, Manager Level 2

Employment type:

Full Time

Region:

North

Location:

450 Wellington St, Launceston

Job description:

As part of the regional leadership team the Operations Manager will support ambulance operations and our people with a focus on enabling a high-performance culture. The Operations Manager provides management and leadership support to a team of frontline leaders and works closely with the Director of Operations to identify improvement opportunities and develop plans to improve performance within the operational environment.

Ambulance Tasmania seeks motivated, dynamic and inspired people-focused leaders to advance your career and join our regional team in Northern Tasmania in building a strong ambulance workforce in a positive workplace environment.

The Team:

As part of the regional leadership team the Operations Manager will support ambulance operations and our people with a focus on enabling a high-performance culture. The Operations Manager provides management and leadership support to a team of frontline leaders and works closely with the Director of Operations to identify improvement opportunities and develop plans to improve performance within the operational environment.

The Role:

In an operational environment:

  • Provide leadership and management of people and systems to deliver operational performance and outcomes in line with Ambulance Tasmania (AT) standards and expectations.
  • Support the health and wellbeing of team members by reviewing practices and developing and implementing organisational mental health and wellbeing strategies in conjunction with HR and other key stakeholders.
  • Manage team members with a focus on enabling a culture of high performance through positive mentoring and provision and support of personal development.
  • Take the lead in providing operational planning across the spectrum of specific tactical plans, emergency plans and business continuity plans for the Director.
  • Model and uphold positive workplace behaviours and monitor and ensure compliance with organisational Values and the Code of Conduct at all levels.
  • Monitor and continuously improve systems of operational performance management and feedback.
  • Act as the delegate for the Director as required.

You will need (Up to 3 bullet points)

  • High-level resource management skills and experience and knowledge of contemporary management practice, including change management and best practice and the ability to monitor effectiveness and efficiency.
  • Demonstrated capability to participate in and give authoritative advice on a broad range of ambulance service operations including multi-casualty incidents or disaster planning and management.
  • Demonstrated knowledge and ability to support and manage staff in line with best practice Human Resources and Workplace Health Safety processes, including the ability to positively support the mental health and wellbeing of staff in an operational environment.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania:

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Location:

Launceston – Northern Region, Tasmania

Details of appointment:

Fixed term, full time, day worker with on-call position, working 76 hours per fortnight, commencing as soon as possible until 31 March 2027.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: 

$150,796 per annum + our Employer 11.5% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Ambulance Tasmania Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Allowances: 

The following allowances calculated on the salaried incremental point may be available:

  • Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates:

  • Travel and relocation assistance support available up to $15,000 for eligible appointees from overseas, and up to $10,000 for appointees from interstate.
  • Professional development and accelerated pathways.
  • A range of leave entitlements, including study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Successful applicants will be required to meet the essential criteria.

  • Registered with the Paramedicine Board of Australia
  • Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent
  • Current Driver Licence

Applicants should note the following criteria are desirable:

  • Post-Graduate qualifications in management or current studies being undertaken in this area
  • A minimum of six-years' experience working in ambulance operations

Applicants should note, the position features:

  • Ambulance Tasmania is committed to promoting a positive workplace culture

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from agencies will not be accepted for this role.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Phillip Dickson
Acting Director - Operations
Phone number: (03) 6777 1470
E-mail: alistair.shephard@ambulance.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.