The Team:

BreastScreen Tasmania provides a supportive, inclusive workplace dedicated to the early detection of breast cancer in asymptomatic women, improving health outcomes for our community. We value integrity, collaboration, and innovation, and deliver safe, culturally respectful, and high-quality services. Our team fosters diversity, respect, and ongoing learning, creating a workplace where staff are valued, empowered, and able to make a positive difference.

The Role:

• Provide an efficient, personal and friendly reception service for clients and staff at BreastScreen Tasmania screening and assessment clinics.
• Book clients for screening mammogram appointments in a busy call centre environment.
• Answer general enquiries and client requests for information in accordance with established guidelines, procedures and BreastScreen Tasmania policies.
• Maintain medical records, including entering client information, symptoms and family history into the electronic client information system and assigning client screening profiles accordingly.
• Process, distribute and coordinate digital radiographic images for reading by radiologists.
• Prepare client files for multi-disciplinary review meetings.
• Liaise with health professionals, including radiographers, radiologists, general practitioners and external stakeholders on day-to-day administrative issues.
• Organise the retrieval of client paper files from archives as required.
• Type medical imaging reports from digital dictation transcription software.
• Actively participate in and contribute to the organisation’s Quality & Safety and Work Health & Safety processes, including in the development and implementation of safety systems, improvement initiatives, safeguarding practices for vulnerable people, and related training.
• The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

You will need:

• Demonstrated experience in providing high level client service in a client-facing role.
• Experience in working in a health service delivery environment, together with knowledge of medical data entry or the ability to acquire such knowledge.
• Demonstrated ability to work effectively and efficiently in a well-organised manner while focusing on detail, in an environment subject to rapid change, work pressures and deadlines.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 months

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar casual vacancies.

Salary: $66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

• Knowledge of, and experience in the use of medical terminology
• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Generic Screening Services Officer Band 2 (May 2024) CSU.docx

Application Guide:  

Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Terri-Lee Cooper 
Position: Breast Screen Tasmania - Manager Client Services 
Phone number: (03) 6166 7930  
Email address: terri-lee.cooper@ths.tas.gov.au 

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.