The role:
- New PC Deployment including software and printer installation
- Replacement of aged PC's
- Retrieval and decommission of IT Hardware
- Other logistical duties including a requirement for a current Australian drivers license
Note: - Please refer to the Function Statement and Statement of Duties for all the selection criteria of this position to address in your application.
The DTSG Hardware Deployment Team:
As an ICT Deployment Technician, you will be responsible for the installation, configuration, and deployment of ICT hardware and software across healthcare facilities. Your work ensures that systems are correctly set up, secure, and ready for use by clinical and administrative staff.
You will need to:
- In line with established policy and procedures, provide technical support to meet customer requirements and improve the customer experience with respect to systems. Activities may encompass IT support through the Health ICT phone queue/email, installations, testing, deploying software/hardware, system administration and business as usual (BAU) support including end device lifecycle management and Video Conferencing.
- Identify, develop and implement creative technical solutions by undertaking research, analysis and testing. Interpret guidelines, systems and processes to find alternative approaches to resolve operational problems and share ideas, techniques and proposals with the team.
- Deliver services and support in accordance with service level agreements, standards or project requirements and contribute to the maintenance of supporting documentation. Liaise with vendors and service providers as directed and ensure customers understand how to effectively utilise infrastructure, systems, tools and processes.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment:
2 Permanent full time, day worker (with on-call as required), working 76 hours per fortnight, commencing as soon as possible.
These positions are located in the North of Tasmania.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $66,049 to $94,263 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Benefits available to eligible candidates:
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Applicants should note the following criteria are desirable:
- Appropriate qualifications in ICT or related discipline
- Industry recognised certifications
- Current Driver’s Licence
Note: - Please refer to the Application Guide for more information of pre-employment check.
Position Features:
Appointment to this role may require the occupant to rotate across various Health ICT units
From time to time, the role may require:
- Some duties to be undertaken outside of normal working hours
- Travel between sites to be undertaken
- Potential intrastate travel
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: James Mannering
Position: A/Manager - Digital Technology Services
Phone number: 0409558774
Email address: james.mannering@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
