Operational Support Officer (510550)


Department of Health
Community, Mental Health & Wellbeing
CMHW - Ambulance Tasmania
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

Employment type:

Fixed-term, part-time

Region:

South

Location:

Upper Level, 12 Brisbane St

Job description:

The team plays a key role in ensuring services run smoothly by supporting day‑to‑day operations, coordinating tasks, and assisting clinical and non‑clinical staff. Through teamwork, flexibility, and a strong commitment to service excellence, the team contributes to efficient service delivery and a positive experience for patients, staff, and stakeholders.

The Team:

The Team within the Department of Health Tasmania works collaboratively to provide essential operational and administrative support in their roles as Operational Support Officers. The team plays a key role in ensuring services run smoothly by supporting day‑to‑day operations, coordinating tasks, and assisting clinical and non‑clinical staff. Through teamwork, flexibility, and a strong commitment to service excellence, the team contributes to efficient service delivery and a positive experience for patients, staff, and stakeholders.

The Role:

Provide high-level administrative, tasks and roster support for the Communications Centre, in accordance with established guidelines, systems and processes.

You will need to:

  • Provide high-level administrative and business support to Communications Centre, including the management of clinical/financial and administrative information and correspondence, ensuring sensitive and confidential handling of all documentation.
  • Manage the flow of correspondence in and out of the Communications Centre, including tracking, preparation and dissemination of internal, Departmental and Ministerial documentation. 
  • Coordinate and provide administrative support to Communications Centre committees, including the organisation of meetings, development of agendas, taking of minutes and follow-up of actions.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term part time, day worker position, working 38 hours per fortnight, commencing as soon as possible for a period of 12 months. 

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

  • A range of leave entitlements, including study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

  • Current Driver License

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Jacqui Kelsey 
Position: Director - Communications Centre
Email address: jacqui.kelsey@ambulance.tas.gov.au

 working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

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Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.