Salary:

$ 98,255.00 to $ 103,069.00 pro rata, per annum - plus 12.0 % Superannuation

Classification:

General Stream Band 5

Award:

Health and Human Services (Tasmanian State Service) Award

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About us: 

Homes Tasmania is building homes and creating opportunities for Tasmanians by delivering new social and affordable homes.  We work with a range of agencies and sectors so Tasmanians can benefit from a resilient and diverse housing market that allows them to continue to improve their housing situation and all the opportunities that better housing makes possible.

Homes Tasmania is committed to investing in its people to ensure a sustainable and successful organisation through a positive workplace culture and highly capable employees . Find out how this role could work for you .

Period of employment / Hours:

Permanent full-time (76.00 hours per fortnight) day work (part-time hours may be considered by negotiation)

• Please note: Other permanent full-time and part-time vacancies, and fixed term full-time and part-time vacancies, that may arise in the near future may also be filled from this selection process.

Location:

Homes Tasmania - Tenancy Services - North / North West (**)

Note (**) - Specific work location to be negotiated with the successful applicant.

Duties:

Primary Purpose / Focus :

• Ensure appropriate intervention strategies are identified for at-risk clients.
• Discuss options for at-risk clients and ensure that at-risk clients understand the options available and subsequent consequences regarding their tenancy.
• Provide timely support through negotiation with support services.

Skills and experience :

Selection criteria includes:

• Demonstrated considerable tenancy management experience and the ability to exercise independent judgement to respond to complex and multiple client issues.
• Demonstrated competence in determining support needs, case work and intensive coordination and ability to make well informed decisions and recommendations to match services to client needs.
• Demonstrated sound knowledge and understanding of the social, organisational, and political environment, in particular the issues impacting on the sector, with an understanding of the Homes Tasmania division, and services provided by Tenancy Services and other relevant service providers and referral options, or the ability to acquire such knowledge and understanding.
• Note : - Please refer to the Statement of Duties for ALL the selection criteria of this position.

Desirable Requirements:

• Current Driver’s Licence.
• Satisfactory completion of an appropriate course of study from a recognised tertiary institution.

Essential Requirements:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: 

• 1.  Conviction checks in the following areas:
  • a)  crimes of violence, b)  sex related offences, c)  serious drug offences, d)  crimes involving dishonesty, e)  serious traffic offences  (If Driver's License is an Essential Requirement )
• 2.  Identification check
• 3.  Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

Statement of Duties (PDF) :   522444, 522445, 527381, 527382 Client Support Coordinator Band 5 (February 2025) HAHSA.PDF

Statement of Duties (Word) :   522444, 522445, 527381, 527382 Client Support Coordinator Band 5 (February 2025) HAHSA.docx

APPLICANT GUIDE:  

  Homes Tasmania - Applicant Guide SFA July 2025.pdf

  Homes Tasmania - Applicant Guide SFA July 2025.docx

*** Prospective applicants please note: ***

• All prospective or interested applicants to this position are strongly encouraged to contact Cindy Young (contact details below) for further information about the position, and clarification about the specific written requirements of your application .
• Also refer below on 'How to apply'

For more information (Contact Officer) :

Name: Cindy Young

Email:  cindy.young@homes.tas.gov.au

Phone: (mob) 0409 090 292

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How to apply: 

Your application to the vacancy must be submitted as a Short Form Application (SFA) 

SFA consists of a maximum two-page written application plus a resume.

SFA Frequently Asked Questions (FAQs) for Applicants :  SFA Applicant FAQS Jan 2023.docx

Online applications are preferred - please click the blue 'Apply Now' button. 

If you apply online: - Please DO NOT send a hard copy application as well. - You do not need to upload an Application for Employment form.

- OR -

If you have any difficulty accessing/using the online application process please email your application documents (preferably combined as 1 word or pdf document only) AND a copy of the application form (below) to : people.services@homes.tas.gov.au

Application for Employment (Word).docx

Application for Employment (PDF).pdf

Visit us at : Homes Tasmania or on  Facebook

Building homes, creating communities.