The Team:
The Revenue Management Team plays a critical role in ensuring accurate and timely billing and revenue collection across the Department of Health. The Revenue team is responsible for identifying billable patients, including private, Medicare ineligible, and compensable patients, and ensuring appropriate billing for services.
The team also assists with doctor billing under the private practice plan, ensuring compliance, accuracy, and positive revenue outcomes.
The Role:
The Finance Services Officer plays a key role in a multi-skilled team environment, providing high-level financial support with a strong patient focus to maximise hospital revenue. The position undertakes specialised financial and administrative duties, including maintaining accurate financial records, in accordance with relevant service standards, legislation, and Departmental policies and procedures.
You will need:
- Operational knowledge (or the ability to quickly acquire it) of financial instructions, legislation, accounting procedures and policies for receiving, processing, recording payments and adjustments, including an understanding of the Medicare Benefits Schedule (MBS), Health Insurance Act, Private Health Insurance rules and medical terminology.
- Demonstrated ability to complete tasks with a high degree of efficiency, accuracy and within deadlines, while maintaining a strong stakeholder focus and applying continuous quality improvement principles.
- Well-developed interpersonal and communication skills, with the ability to liaise effectively with a diverse range of patients (at times by patients’ bedsides), hospital staff, and external organisations on revenue and account matters.
- Sound problem-solving and computer skills, including the ability to analyse information and data to resolve issues, make accurate decisions, and use word processing, spreadsheets, databases and financial information systems (or rapidly acquire these competencies).
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.
*Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $73,811 to $79,779 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates:
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Louise Howard
Position: A/ Team Leader
Phone number: 03 6777 6538
Email address: louise.howard@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.