The Team:
At the Department of Health Tasmania, the Ward Clerk works as part of a dedicated multidisciplinary team committed to delivering safe, efficient, and patient‑centred care. The team collaborates closely with clinical staff, patients, and families to ensure smooth ward operations, accurate administrative support, and effective communication. Through teamwork, professionalism, and attention to detail, the team plays a vital role in supporting clinical services and enhancing the overall patient experience.
The Role:
In accordance with established policies and procedures relating to the clinical, financial and administrative requirements of Inpatient services unit, the Ward Clerk provides:
- High quality customer-focused reception services.
- Administration and clerical support across all areas of IOC.
You will need
- Provide frontline assistance to support the effective administrative operations of the Ward/Unit which includes:
- Assisting the general public, patients and clinical staff.
- Answering patient and public enquiries.
- Directing all incoming telephone calls to relevant departmental or clinical personnel.
- Support the Nurse Unit Manager (NUM) by receiving and processing all direct admissions and discharges from the Ward/Unit including:
- The verification of discharge-planning protocols.
- Expediting discharges to assist the NUM, Bed Manager and Theatre personnel with the re-allocation of beds on the Ward/Unit.
- Arranging and scheduling appointments to ensure ongoing patient care.
- Accurately enter and retrieve patient information onto/from computerised patient information management information systems including the Digital Medical Record (DMR).
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 months.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar casual vacancies.
Salary: $66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates:
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
Applicant Guide.docx
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Anjana lama
Position: Coordinator - Ward Clerks
Phone number: (03) 6166 8448
Email address: anjana.lama@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
