Rostering Services Support Officer (509136LCas)


Department of Health
Hospitals & Primary Care - Hospitals Sth
Hospitals Sth - Integrated Oprtns Centre
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

Salary:

$76,849 to $82,996 pro rata, per annum

Employment type:

Fixed-term, casual

Region:

South

Location:

C Block, Lvl Grd, RHH

Job description:

Roster Support Unit provides rostering support, advice and reporting services to managers and staff, ensuring accurate workforce data and efficient roster management in line with Department of Health CARE values.

The Team:

The Roster Support Unit (RSU) provides rostering support to hospital managers and staff across THS Hospitals South using the ProAct system, with a focus on enabling safe staffing through effective allocation, relief, and deployment of staff. The unit also offers guidance and support on the use of ProAct, including roster coordination and reporting processes. The team plays a key role in ensuring that appropriate staffing levels are maintained to support safe, high-quality healthcare delivery.

The Role:

The Rostering Services Support Officer, as part of a Roster Support Unit within the Department of Health, provides high-level administrative and operational support to facilitate effective workforce rostering across clinical and non-clinical services.

The position is responsible for maintaining accurate and compliant rosters, coordinating day-to-day workforce requirements, and responding to unplanned staffing changes in accordance with relevant industrial agreements, organisational policies, and operational priorities.

Working collaboratively with managers, clinical teams, and support services, the role ensures timely communication of staffing updates, supports the allocation of workforce resources, and contributes to maintaining safe staffing levels across services.

Through effective roster coordination and responsive support, the Rostering Services Support Officer plays a key role in supporting continuity of care and enabling the delivery of high-quality healthcare services to the Tasmanian community.

You will need:

  • Current knowledge and experience in electronic rostering and payroll processing, personnel functions and legislative provisions including Awards/Agreements, policies and procedures within the Agency, or the ability to quickly acquire this knowledge.
  • High-level computer skills including the ability to undertake research of statistical data, recording and maintenance of database information systems and report production in a timely and efficient manner.
  • High-level interpersonal, organisational and communication skills and the ability to participate effectively in a team environment subject to work pressures and change, including having the capacity to liaise with a diverse range of stakeholders.   

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 months. 

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Position Features:

  • This role will work in the Roster Office on a rotational basis

Salary:

$76,849 to $82,996 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

Plus 25% Casual Loading - Equivalent of $48.42 to $52.30 per hour.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2025.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates:

  • Professional development and accelerated pathways.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents:

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Gokarna Shrestha
Position: Acting Team Leader
Phone number: 0361668871
Email address: gok.shrestha@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

 

 

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.