Administrative Assistant (521963)


Department of Health
Hospitals & Primary Care - Hospitals Nth
Launceston General Hospital
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2

Salary:

$68,854 to $73,947 pro rata, per annum

Employment type:

Fixed-term, part-time

Region:

North West

Location:

Level 4 Parkside, 1 Strahan St

Job description:

Provide a reception service for clients accessing Hospitals North, Hospitals North West, Hospitals South. Provide reception and clerical support in accordance with established procedures and guidelines. High standard of client focused reception duties and a wide range of clerical functions. Maintain confidentiality and work according to all Agency and Hospital policies, procedures and guidelines. Coordinate the flow of information by preparing routine correspondence, inputting of data, and undertaking a basic liaison role in support of day to day operations.

The Team:

The Tasmanian Health Service is seeking applications from motivated and reliable individuals for the role of Administrative Assistant within the North West Renal Burnie Satellite Unit.

The Administrative Assistant provides efficient clerical and reception support with the renal unit, Parkside in accordance with established procedures and guidelines.  This position involves a high standard of customer focused reception skills and a wide range of clerical functions.

The Role:

  • Provide reception and clerical services including maintenance of a computerised appointment scheduling system and office equipment.
  • Provide a confidential reception and information service to internal and external customers.
  • Communication with agency staff and external service providers as required for efficient and effective support for patient care.
  • Receive patients attending for dialysis and/or appointments’ ensuring relevant documentation is completed and data entered in the computer system.
  • Arrange for receipt and return of patient records for scheduled appointments in accordance with the standards applying to medical record management.
  • Perform revenue procedures, where applicable, for private and compensable patient schemes operating in the hospital.
  • Participate in the collection and recording of data and reports as required within the department.
  • Participate and assist with quality improvement activities including audits.
  • Assist in clerical training of relief staff as requested. 

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term position working 48 hours per fortnight, rotational day work as negotiated with the Nurse Unit Manager commencing from as soon as possible until 4 December 2026.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar casual vacancies.

Salary: $68,854 to $73,947 per annum pro rata. Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates

  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
  • Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities.  (Find out more under the Carer Recognition Act 2023). 

More information about our Employee Benefits can be found here

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Generic Administrative Assistant B2 (May 2025).docx

Application Guide:  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role 

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Ailsa Jones | Kirby Wheatley
Position: Nurse Unit Manager
Phone number:  03 6477 7746 
Email address: nwrenalnum@ths.tas.gov.au

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.