The Team
The Director Operations - North leads a highly skilled workforce delivering frontline ambulance and non-emergency patient transport services across Northern Tasmania. Operating in a complex and fast-paced environment, the team provides safe, responsive and high-quality care to the community while supporting strategic priorities through strong operational leadership, service coordination and performance management.
Working closely with health providers, emergency services, government agencies and local communities, the team ensures effective service delivery across urban, regional and remote areas. A culture of professionalism, accountability and respect underpins a strong commitment to staff wellbeing, workforce development, safety and continuous improvement, supporting Ambulance Tasmania's mission to improve health outcomes for Tasmanians.
The Role
Based in Launceston, this senior role is responsible for leading the delivery of ambulance and non-emergency patient transport services across Northern Tasmania, ensuring high-quality patient care, strong operational performance, and effective stewardship of financial, workforce and physical resources.
Reporting to the Executive Director Operations, the Director provides strategic and operational leadership to regional services, drives performance improvement initiatives, oversees emergency management and business continuity planning, and contributes to organisation-wide planning and statewide portfolio responsibilities. The role requires a collaborative leader who can build strong partnerships across health, emergency services and community stakeholders while fostering a positive, safe and high-performing workplace culture.
You will need
- Demonstrated strategic, operational, and people leadership capability, with a commitment to staff development, safety, and delivery of high-quality patient care.
- Strong experience in managing human and financial resources and assets, and competing priorities in a dynamic, high‑pressure environment,
- Demonstrated ability to establish, monitor and drive operational, clinical and performance standards, using data and insights to support continuous improvement and service excellence.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment
Permanent full time, day worker position, working 76 hours per fortnight, with on-call requirements.
*Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary
$178,112 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Ambulance Tasmania Agreement 2022
Salary Packaging
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Allowances
- Professional Development Allowance of up to $1000 per annum
Benefits available to eligible candidates
- Travel and relocation assistance support available up to $10,000 for eligible appointees from overseas, and up to $5,000 for appointees from interstate.
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Eligibility
Successful applicants will be required to meet the essential criteria.
- Registered with the Paramedicine Board of Australia
- Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent
- Current Driver’s Licence
*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.
Applicants should note the following criteria are desirable:
- Appropriate tertiary qualifications in management or significant progress towards completion of a management qualification.
Note: - Please refer to the Application Guide for more information of pre-employment check.
Position Features:
- Ambulance Tasmania is committed to promoting a positive workplace culture.
- The position is based in Launceston.
- Frequent communication with organisations and people outside the Department and intra-state and interstate travel is required.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Charles Wendell-Smith
Position: Executive Director Operations
Phone number: 0400 448 774
Email address: charles.wendell.smith@ambulance.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Move to Tasmania | Tasmanian
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.