Emergency Department Support Officer (524869)


Department of Health
Hospitals & Primary Care - Hospitals Nth
Launceston General Hospital
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Operational Health Officer, Level 3

Salary:

$70,033 to $75,114 per annum

Employment type:

Permanent, part-time

Region:

North

Location:

LGH Charles Street, Launceston

Job description:

Assist the Manager Medical Orderly and Security Services and Nurse Unit Manager (NUM) - Emergency Department (ED) in ensuring a safe and secure environment within the ED. Act as a member of the Code Black Team in ED and conduct internal hospital security functions as directed. Provide manual handling assistance with patient care requirements when and as directed.

The Team

The Launceston General Hospital (LGH) Emergency Department is the primary provider of emergency care for Northern Tasmania, delivering comprehensive 24-hour services for patients presenting with conditions ranging from minor injuries to life-threatening emergencies.

As part of Hospitals North, the department works collaboratively with Ambulance Tasmania, inpatient teams and community-based services to ensure safe, efficient and patient-focused care. Committed to excellence, the team fosters a culture of collaboration, innovation and continuous improvement to meet the evolving healthcare needs of the Tasmanian community.

The Role

Support the delivery of a safe and secure Emergency Department by assisting the multidisciplinary care team, participating in security responses (including Code Black), and providing manual handling support to meet patient care needs.

You will need:

  • Capacity to prioritise tasks and work effectively in a busy environment
  • Strong ability to collaborate and contribute positively as part of a team
  • Demonstrated reliability, flexibility and a strong work ethic

Please refer to Statement of Duties for full list of duties, key accountabilities and responsibilities.

Details of appointment

  • Multiple permanent, full- and part-time positions available working up to 76 hours per fortnight commencing as soon as possible

*Note: Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies

Salary

$70,033 to $75,114 per annum + 12% superannuation + access to salary packaging.

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates 

  • Professional development and accelerated pathways.
  • A range of leave entitlements, including study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

Eligibility

Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide and Statement of Duties prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

Applicant Guide

How to apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Function Statement.

Please note that we do not require a separate statement addressing the selection criteria in the Statement of Duties.

Please note:

  • All attachments must be in Microsoft Word or PDF format.
  • Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For more information

Klytie McKittrick

Position: Nurse Unit Manager – Emergency Department
Phone: (03) 6777 6405
E-mail: klytie.mckittrick@ths.tas.gov.au

April King

Position: Indirect Nurse Unit Manager (Acting) – Emergency Department
Phone: (03) 6777 6380
E-mail: april.king@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.