Team Leader - Roster Support Unit (534385)


Department of Health
Hospitals & Primary Care - Hospitals NW
Hospitals NW - Qlty & Ptnt Safety
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 5

Salary:

$102,027 to $106,985 per annum

Employment type:

Permanent, full-time

Region:

North West

Location:

NWRH - Mersey Campus

Job description:

Provides day-to-day leadership, coordination and supervision for Roster Support Unit and staffing admin at 2 hospital sites (NWRH and Mersey).

The Team

The Roster Support Unit sits within the Integrated Operations Centre and provides rostering, reporting and workforce information services across Hospitals and Primary Care North West. Operating across North West Regional Hospital and Mersey Community Hospital, the team works closely with Nurse Managers, the Integrated Operations Centre, North West Payroll and system providers. The unit supports effective staffing and service delivery by maintaining accurate information in the ProAct system, producing reports and helping managers resolve complex rostering matters.

The Role

The Band 5 Team Leader provides day-to-day leadership, coordination and supervision for Roster Support Unit and staffing admin at both hospital sites. Working with a degree of autonomy under the broad direction of the Nurse Unit Manager and Nursing Director Integrated Operations, you will provide specialist advice on rostering, staffing utilisation, industrial awards and agreements, data integrity and ProAct system matters. You will oversee reporting, investigate complex rostering issues, train and develop staff, improve business processes and contribute to system enhancements and wider projects. The role requires sound judgement, strong analytical and communication skills, and the ability to build productive relationships while maintaining a responsive, accurate and high-quality service.

You will need

  1. Knowledge, understanding and experience in rostering/productivity and/or Human Resource and Payroll Information Systems and associated technology, or the ability to quickly acquire this knowledge.
  2. Well-developed computer skills, including experience and competency in the use of database applications, with the ability to train staff and facilitate ongoing education.
  3. High-level communication and interpersonal skills, including negotiation and conflict resolution skills, with a proven ability to efficiently and effectively supervise staff and interact and liaise with other relevant internal and external clients and stakeholders.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania 

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent, full time, day worker, working 76 hours per fortnight, commencing November/December 2026.

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$102,027 to $106,985 per annum. Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with The Health and Human Services (Tasmanian State Service) Award

Benefits available to eligible candidates

  • Professional development and accelerated pathways.
  • A range of leave entitlements, including study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

Application Guide:  

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role 

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Matthew Wooler
Position: Nursing Director Integrated Operations 
Phone number: 0448 422 104
Email address: matthew.wooler@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

 

Refine search

Employment type

Regions

Categories

Agencies

  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.