Personal Services Team Leader (851245)


Public Trustee
Trustee Services
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 5

Salary:

$96,584.00 to $101,313.00 per annum

Employment type:

Permanent, full-time

Region:

North

Location:

Launceston

Job description:

This position contributes to the efficient and effective operation of the Personal Services Team in the Public Trustee by leading a team in undertaking financial administration, which includes managing a complex caseload, exercising a formal delegation and discretion and engaging in proactive client service and relationship building to meet the objectives of the organisation.

The Public Trustee are looking for their next LEADER!!

There is a new opportunity now available for a Team Leader to make their mark in our Launceston office.

We’re looking for an individual who can captain their team with their comprehensive knowledge & understanding of the trustee industry, while supervising and building the skill sets of the Team Members through continued coaching, training and support.

Are you someone who can help grow and nurture the client-centric focus that is paramount to who the Public Trustee is? If yes, please apply below.

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

Public Trustee supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

  • Supervise a team who manage files with a high degree of complexity, providing guidance and support ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.
  • Manage a small caseload of files with a high degree of complexity, ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.
  • Represent Public Trustee at Tasmanian Civil and Administrative Tribunal hearings and provide operational guidance to the Tribunal in accordance with relevant legislation and how it applies to our role.
  • Engage in and promote proactive client service and relationship building with clients, colleagues and stakeholders.
  • Assist in the development of the technical skills base and the associated behaviours required within the team through the provision of monitoring, training, coaching and performance feedback as required.
  • Exercise a high-level formal delegation and discretion in relation to the management of files and act for the Manager Personal Services Team, as required.

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

Download the Statement of Duties and any Associated Documents

Download File Statement of Duties (851245) Personal Services Team Leader - November 2022.docx

Download File Statement of Duties (851245) Personal Services Team Leader - November 2022.pdf

How to apply

Online applications are preferred, please click the 'Apply Now' button.  You will be prompted to complete an online application form and to attach your cover letter, resume and selection criteria responses.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4904.

For more information

Benjamin Goldfinch
Manager - Personal Services Team
bgoldfinch@publictrustee.tas.gov.au
Phone: (03) 6235 5223

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.