Duties
To provide high level customer service to TasFire Equipment (TFE) clients, administrative support to TFE staff and provide accurate and timely invoicing and management of TFE accounts.
Provide broad administrative functions to the broad Community Fire Safety directorate, including ordering of supplies, preparing meeting agendas and minutes and other administrative matters.
Essential Requirements
Pre-Employment Checks
The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:
- Arson and fire setting;
- Sexual offences;
- Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
- Deception (e.g. obtaining an advantage by deception);
- Making false declarations;
- Violent crimes and crimes against the person;
- Malicious damage and destruction to property
- Trafficking of narcotic substance;
- False alarm raising.
Desirable Requirements
- Knowledge and experience consistent with qualifications recognised at Certificate III and IV or equivalent level.
- Knowledge of Microsoft Office applications.
- Experience in a competitive business environment.
- A current driver’s license.
Statement of Duties and Associated Documents
004245 - SoD - Customer Service Officer - Band 3.docx
004245 - SoD - Customer Service Officer - Band 3.pdf
Short Form Application Guidelines for Applicants Final.DOCX
Short Form Application Guidelines for Applicants Final.pdf
DPFEM is a child safe organisation which is committed to the safety and wellbeing of children and young people; and every member of DPFEM has a responsibility to keep all children safe.
As the organisation moves towards a more inclusive workplace which better reflects our community, we welcome applicants from diverse backgrounds, cultures and abilities, and those that may require flexibility such as part-time, compressed days, or adjustments around start or finish times.
How to Apply
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties, please contact (03) 6173 2757.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.
Further Information
For further information on this position, please contact Andrew Lyons, Assistant Director, Community Fire Safety on 0419 349 040.