Visitor Services Officer (708228, 709486, 709693)
Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Operations
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 2
Salary:
$64,821.00 to $69,764.00 pro rata, per annum
Employment type:
Permanent, part-time
Job description:
Provide information to the public relating to the natural assets of the Hastings Caves State Reserve (Newdegate Caves, Hastings Visitor Centre and Thermal Pool), and ensure the provision of high-quality services that supports the business enterprise in areas such as site maintenance, security and public safety.
About the role
The Visitor Services Officer provides high quality services at the picturesque Hastings Caves to support the business enterprise.
Hastings Caves State Reserve is a popular tourist destination home to the largest dolomite tourist cave in Australia, Newdegate Cave. It is also known for its mineral-rich thermal springs swimming pool which remains at 28 degrees all year-round.
In this role, the Visitor Services Officer will:
- Conduct guided tours, provide information and advice relating to the natural and cultural values.
- Collect revenue from entrance fees and sales.
- Assist with preparation and presentation of food.
- Undertake environmental monitoring, cleaning and maintenance tasks.
About us
The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.
We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.
Hours per fortnight
7.35 hours per fortnight.
Essential requirements
- Tasmanian “Work with Vulnerable People” Registration as required under the Registration to Work with Vulnerable People Act 2013, or evidence of current in-process application.
- “HLTAID011 - Provide First Aid” Certificate or equivalent, or the ability to acquire.
- Current “SISCAQU002 - Basic Water Rescue” (previously “Swim Teacher Rescue Award”) and “HLTAID009 – Provide Cardiopulmonary Resuscitation” competencies or the ability to acquire.
- Current motor vehicle driver’s licence.
Download the Statement of Duties and Advice Documents
SOD - 708228, 709486, 709693 - Visitor Services Officer - Band 2.docx
Advice to Applicants.docx
How to apply
- Review the Statement of Duties.
- Click the "Apply now" button.
- Complete the application form.
- Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
- Attach a copy of your current Resumé/CV.
Refer to the Advice to Applicants document for further information.
If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.
If you require any reasonable adjustments during the recruitment process, please let us know.
For more information please contact:
Joanne Ledda
Business Enterprise Manager
Email: Joanne.Ledda@parks.tas.gov.au
Phone: 03 6298 3209