Business Tasmania Service Officer (425252)
Department of State Growth
Economic Development
Business, Industry and Investment
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 4
Salary:
$83,011.00 to $95,547.00 per annum
Employment type:
Fixed-term, flexible, Fixed-term, full-time
Location:
Hobart or Launceston
Job description:
Contribute to the Business Tasmania Service, primarily through provision of high-level customer service, as well as provide assistance with the delivery of projects, programs, events and services within the Small Business team and more broadly, across the Department of State Growth.
We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.
Period of Appointment
Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for two (2) years
Duties
- The primary focus and responsibility of the role is to provide high level customer service to clients, accurately assessing and responding to customer enquiries to provide tailored information and targeted referrals to a broad range of services and programs.
- Prepare clear, timely, and accurate information, and ensure all enquiries are documented to a high standard within the various systems used by the Business Tasmania Service, including the Enquiry Management System (EMS).
- Produce high-level documentation including correspondence, reports, files notes, and responses to Ministerial requests for a range of different audiences.
- Undertake research, analysis and interpretation of feedback received, information, and trends in the business community to identify new content, tools, and resources for the Tasmanian small business sector.
- Assist in the preparation of presentations, events, website/newsletter/social media content and correspondence to inform and engage the small business sector directly and through a broad range of stakeholders and networks.
- Work collaboratively with other members of the Small Business Unit to support the development and delivery of projects, programs, grants (including grant assessments and acquittals), and services.
- Undertake other duties as required to assist the broader Small Business Unit.
Download the Statement of Duties and Associated Documents
Statement of Duties - Business Tasmania Service Officer - May 2025.docx
Statement of Duties - Business Tasmania Service Officer - May 2025.pdf
Advice to applicants.DOCX
Advice to applicants.pdf
For more information
| Name: |
Bronwyn Kidd |
| Position: |
Program Manager |
| Email: |
bronwyn.kidd@stategrowth.tas.gov.au |
| Phone: |
0428 768 245 |
How to apply
To apply, please provide a one to two page document outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Online applications are preferred, please click the blue Apply Now button.
-or-
Complete the following application form and email your application to us at recruitment@stategrowth.tas.gov.au
Application for Employment (Form 201).DOCX
Application for Employment (Form 201).pdf