Case Coordinator - Support Services (358078) - Victims Support Services


Department of Justice
Victims Support Services
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

Tasmanian State Service Award - Professional Stream Band 3

Salary:

$129,302.00 to $136,089.00 per annum

Employment type:

Fixed-term, full-time

Region:

South

Location:

Hobart

Job description:

The position will provide case coordination and support services to people seeking support as a result of their involvement in the Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings; including the Independent Weiss Review. The role will form part of the Victims Support unit, who provide trauma counselling, advice and support to victims of crime.

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Period of Appointment

3 years.

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

  • Undertake duties to implement and administer the Survivor Support Service related to the Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings (Commission of Inquiry) including the Independent Weiss Review. Inform, and where necessary, develop any required policies, processes and procedures to support the service.
  • Undertake client engagement activities in a trauma informed way, including co-ordination of counselling and psychological care to victim-survivors eligible for survivor support services.
  • Undertake active case management including conducting individual interviews to identify the nature and extent of clients’ needs; assisting individuals to make an application for entitlement; liaising with the individual and other services; monitoring client progress and developing relationships and networks to maintain up to date knowledge about relevant services and supports in other government and non-government providers. 
  • Develop and maintain registers associated with the Survivor Support Service, and undertake any necessary administrative functions associated with the day-to-day operations of running the service, including preparing any necessary reports for the Director Victims Support. 
  • Develop and contribute to positive outcomes across all levels of government and other organisations, particularly with reference to projects associated with the Commission of Inquiry recommendations and associated service systems.
  • Undertake the preparation and provision of high-level reports, complex submissions, briefings and other correspondence for the Executive Director Justice Support Services and the Director, Victims Support regarding strategy, policy and other client related issues associated with survivor support services and the Commission of Inquiry.
  • Operate as a member of the Victim Support team and undertake any other duties as directed by the Director, Victims Support.

Essential Requirements

  • A degree of at least 3 years duration in Psychology, Social Work, Occupational Therapy, psychiatric nursing or Counselling or equivalent as provided by a tertiary institution.

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

Desirable Requirements

  • A current driver licence.

Download the Statement of Duties and any Associated Documents

Download File Statement of Duties (NEW) Case Coordinator - Support Services - Justice Support Services - Feb 2025.docx

Download File Statement of Duties (NEW) Case Coordinator - Support Services - Justice Support Services - Feb 2025.PDF

Download File Information for applicants (Victims Support Service).docx

Download File Information for applicants (Victims Support Service).pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 3652.

For more information

Angela McCrossen
Executive Director Justice Support Services 
angela.mccrossen@justice.tas.gov.au
Phone: 0436 818 545 

Reasonable Adjustment Queries

Organisational Development and Design Team
(03) 6165 7603

 

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.