Visitor Services Officer (707267 & 705156)
Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Operations
Applications must be submitted by
Position details
Applications close:
AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 2
Salary:
$66,766.00 to $71,857.00 pro rata, per annum
Employment type:
Fixed-term, part-time
Job description:
Deliver engaging cave tours and support visitors at Mole Creek Caves while ensuring safety, site care, and excellent service.
About the role
Based at Mole Creek Caves, these role are central to welcoming visitors and showcasing the natural and cultural wonders of the Mole Creek Karst National Park. Reporting to the Business Manager (Mole Creek Caves), you will:
- Conduct guided tours and deliver engaging visitor information.
- Support daily operations of the visitor centre.
- Assist with site maintenance, cleaning, and environmental monitoring.
- Ensure public safety and provide first aid where required.
- Collect and reconcile visitor entry fees and retail sales.
About us
The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.
We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.
We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.
Hours per fortnight
36.75 hours per fortnight.
Period of appointment
5 months.
Pre-employment requirements
- Registration to “Work with Vulnerable People” as required under the Registration to Work with Vulnerable People Act 2013.
Essential requirements
- Provide First Aid Certificate.
Desirable requirements
- A current motor vehicle driver’s licence.
Download the Statement of Duties and Advice Documents
SOD - 705156 & 707267 - Visitor Services Officer - Band 2.docx
Advice to Applicants.docx
How to apply
- Review the Statement of Duties.
- Click the "Apply now" button.
- Complete the application form.
- Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
- Attach a copy of your current Resumé/CV.
Refer to the Advice to Applicants document for further information.
If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.
If you require any reasonable adjustments during the recruitment process, please let us know.
For more information please contact:
Rebecca Kearns
Business Manager (Mole Creek Caves)
Email: Rebecca.Kearns@parks.tas.gov.au
Phone: 0438 492 986