Client Services Officer (724758)


Department of Treasury and Finance
Revenue and Regulatory Services Division
Revenue Branch
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

General Stream Band 2 - Tasmanian State Service Award

Salary:

$69,593 to $74,837 pro rata, per annum

Employment type:

Permanent, flexible, Permanent, full-time, Permanent, part-time

Region:

South

Location:

Hobart

Job description:

Assist taxpayers to meet their legal obligations using your excellent communication skills and attention to detail. In this role you will assess applications for grants and tax concessions and rebates and assist taxpayers by telephone and in writing.
  • Be part of a collaborative and professional team.
  • Enhance your communication skills and attention to detail in a supportive team environment.
  • Enjoy flexible work arrangements and receive access to quality learning and development opportunities.

About You

Treasury is looking for a Client Services Officer to join our Revenue Branch to help collect Tasmanian taxes and manage grants.

This is an exciting opportunity to develop your knowledge of administration of grants and taxation concessions and rebates.

You will be a motivated person with the ability to explain technical matters to others in plain English.

This role suits someone who has a high level of attention to detail and thrives in a fast paced, demand driven environment.

We welcome applications from a diverse range of applicants and provide flexible, hybrid working options in most roles. We want our employees to reach their full potential which is why we make reasonable adjustments to our recruitment process to enable applicants with disability, illness and injury to fully participate. Please notify us if you require any support or adjustments during the recruitment process to enable your full participation.

Find out more about working at Treasury here - Working at Treasury | Treasury and Finance Tasmania

About the Branch

The Revenue Branch manages collection of taxation for the State. The branch administers a number of grants, determines taxation objections and ensures that taxpayers are compliant with State taxation and grant legislation.

Hours per fortnight

Up to 73.5 - hours flexible - talk to us about how this could work for you. We are open to considering a range of flexible work options including part time hours.

Desirable Requirements

A relevant qualification or equivalent experience.

Statement of Duties and Advice to Applicants

Please download the Statement of Duties and Advice to Applicants:

Download File 724758 - Statement of Duties - Client Services Officer.DOCX

Download File 724758 - Statement of Duties - Client Services Officer.pdf

 Advice to Applicants - Treasury.pdf

 Advice to Applicants - Treasury.DOCX

How to apply

We strongly encourage you to chat to the person listed below to gain a good understanding of the role and how it fits with your career.

To apply, please provide a copy of your current Resume and Short Form Application (maximum 2 pages) outlining your experience, skills, and knowledge as they relate to the Statement of Duties. Refer to the 'Advice to Applicants' documents for further information.

To submit your application, please click the blue "Apply Now" button. You will be prompted to complete an online application form and to attach your Resume and your two page Short Form Application.  (please note that you can upload .doc, .docx, .pdf, .rtf and .txt file types only).  Referee details are submitted as part of the online application process, so ensure you have the contact details for two referees before doing this.

If you are unable to submit your application online, please contact Recruitment via email recruitment@treasury.tas.gov.au before the closing date.

For more information

Lisa Johnson

Team Leader

lisa.johnson@treasury.tas.gov.au

(03) 6145 5463

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.