We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Office of the Ombudsman and Health Complaints Commissioner supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Duties
- Assist the Ombudsman and Right to Information (RTI) team with the operational aspects of the Ombudsman’s obligations under the RTI Act, specifically the external review process.
- Receive and record RTI applications and provide relevant information and advice to applicants. Correspond and liaise with RTI applicants and public authorities and maintain effective communication with all stakeholders.
- Assess information from public authorities against relevant provisions of the RTI Act and, where appropriate, formulate draft recommendations resulting from the assessment process.
- Participate in projects, activities and the provision of RTI training, as requested and generally assist in the delivery of education and training in relation to the RTI Act.
- Provide thorough and timely advice to public authorities and the public regarding the operation of the RTI Act, including the conduct of external review matters.
- Actively promote the Office of the Ombudsman across government and the public in the context of Right to Information, explain its goals, policies and services, consistent with the objectives and spirit of the RTI Act.
- Assist with high level administrative tasks associated with the Ombudsman’s functions.
Pre-employment Checks
The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.
The following checks are to be conducted:
- Pre-employment (National Police Record) checks for: Arson and fire setting, violent crimes and crimes against the person, sex-related offences, drug and alcohol related offences, crimes involving dishonesty, deception and/or conspiracy, making false declarations, malicious damage and destruction to property, serious traffic offences, crimes against public order or relating to the Administration of Law and Justice, Executive or the Legislative Power.
- Disciplinary action in previous employment.
- Identification check.
Desirable Requirements
- A Tasmanian Registration to Work with Vulnerable People.
- Relevant tertiary qualifications.
Download the Statement of Duties and any Associated Documents
Statement of Duties - (357218) Intake and Assessment Officer (Right to Information) January 2026.docx
Statement of Duties - (357218) Intake and Assessment Officer (Right to Information) January 2026.pdf
Information for Applicants (DOJ) Short Form Application.docx
Information for Applicants (DOJ) Short Form Application.pdf
FAQs Short Form Application.docx
FAQs Short Form Application.pdf
How to apply
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Please note that we do not require a separate statement addressing the selection criteria.
Please apply online by clicking the 'Apply Now' button.
Refer to the 'Information for Applicants (DOJ)' document for further information. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4914.
For more information
Leah Dorgelo
Principal Officer (Right to Information)
Leah.Dorgelo@ombudsman.tas.gov.au
(03) 6166 4566