This is a Department built entirely for children and young people and their communities.  Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning. 

The child is at the centre of everything we do and the way we do it. 

The Strong Families Safe Kids Advice and Referral Line is the first point of contact for people seeking information, advice, and assistance if they have a concern about a child and their family. 

The team at the Strong Families Safe Kids Advice and Referral Line are a passionate group of emotionally intelligent, multidisciplined professionals who collaborate and work together to provide advice and referral as the first point of contact for child wellbeing and safety, delivering early intervention for children and their families. 

These are predominantly phone-based role in a fast-paced, high-energy, team environment.

Conditions of Employment  

• Salary: $73,834 to $111,364 pro rata per annum + 11.5% Superannuation  
• Classification: Allied Health Professional Level 1-2
• Award/Agreement: Allied Health Professionals Public Sector Unions Wages Agreement 
• Location: South (Hobart)
• Hours of Work: Permanent full-time day work, fixed term full time and part time day work starting ASAP

Please note: Other permanent and fixed-term full-time and part time vacancies that may arise in the future may also be filled from this process. 

What we’re offering 

• Starting salary recognition of further study and experienced practitioners
• Up to $14k of financial incentives available 
• Relocation Assistance– talk to us about how we can support your relocation
• Four (4) weeks accrued recreation leave + accrued sick/carers leave + personal impact days
• Workplace flexibility, talk to us about flexible start/end times, part-time and work from home
• Access to Professional Development fund, in-house and external training, supervision, and career development
• Commitment to keeping our employees healthy, practice supervision and Employee Assistance Program (EAP)
• Pathways to grow your career
• Six (6) weeks Beginning Practice training for all roles
• We are a child-safe organisation

About You

• If you enjoy building rapport and relationships with stakeholders (including families and young people) over the phone, working with complex needs, and working in an open, supportive, and collaborative team environment then the Strong Families Safe Kids Advice and Referral Line encourage you to apply. 
• Have a genuine motivation and passion to work with children, young people, and their families
• Strong interpersonal skills, with the ability to change your communication style, remain calm, de-escalate, and manage conflicts
• Ability to quickly build rapport and relationships with stakeholders (including families and young people) over the phone and in person
• Value working as a member of a team and contributing to a positive team environment
• Commitment to self-care, continuous improvement, learning and practice reflection
• Individual resilience, emotional intelligence, and the ability to self-reflect
• Personal integrity, accountability, and respect for clients

About the Role

The team conduct safety and wellbeing conversations with children, families, professionals, and community members to provide earlier intervention and better outcomes.  Utilising assessment frameworks and our conversational model identify appropriate services to address the needs of children and families, provide information and advice, and support professionals and the community to increase the safety and wellbeing of children.

Duties Include

• Conduct safety and wellbeing phone conversations to identify the most appropriate response regarding the best interests of the child.
• Provide brief intervention strategies, information, and advice in relation to service options and other approaches to support the child and their family.
• Use risk and safety assessment frameworks and skills to determine when a child may be at risk and initiate an appropriate protective response.

Please see the Statement of Duties for a complete overview of the role/s available.

Essential Requirements 

• A tertiary qualification approved by the relevant National Board, for example a Bachelor of Social Work, and eligibility for membership with the relevant National Board or professional association; or  
• An alternative tertiary qualification (AQF Level 7 Qualification) in a discipline considered relevant to the duties, for example Bachelor of Arts with a Major in Psychology, Bachelor of Youth Work, Bachelor of Psychological Science; or  
• An associate degree, Advanced Diploma or Diploma (AQF Level 5 or 6 Qualification) in a discipline considered relevant to the duties, for example a Diploma in Community Services.  
• Current Driver's Licence. 

The Registration to Work with Vulnerable People Act 2013 requires persons undertaking work in a regulated activity to be registered. A regulated activity is a child related service or activity defined in the Registration to Work with Vulnerable People Regulations 2014. This registration must remain current and valid at all times whilst employed in this role and the status of this may be checked at any time during employment. 

•   Current Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment). 

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: 

1.  Conviction checks in the following areas: 

a.         crimes of violence 

b.         sex related offences 

c.         serious drug offences 

d.         crimes involving dishonesty 

e.         serious traffic offences 

2.  Identification check 

3.  Disciplinary action in previous employment check. 

How to apply  

Your application is the first step towards working for the Department for Education, Children and Young People. This is your chance to present key information about yourself to the selection panel, helping them evaluate your suitability for the role. 

To apply, please provide a one-to-two-page document outlining your experience, skills and knowledge as they relate to the Statement of Duties.

The panel want to know why they should choose you. As a guide this would be roughly a quarter of your short form application. Finish your application by telling the panel why you are attracted to the role and why you would be a good fit for it. This is about giving the panel an insight into what you will bring to the future of the role.

Include a copy of your up-to-date resume including a brief summary of your relevant qualifications and/or training history, and details of two referees - your referees may be contacted at any stage of the selection process, including as part of shortlisting. 

Online applications are preferred, please click the blue Apply Now button and submit online by 11.59pm AEDT on the advertised closing date.  

Please note: 

• All attachments must be in Microsoft Word or PDF format. 
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying. 

Download the Statement of Duties and any Associated Documents 

We encourage you to review the Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria. 

Statement of Duties  

Statement of Duties - Child Safety and Wellbeing Worker

Statement of Duties - Child Safety and Wellbeing Worker PDF

All applicants are required to supply a valid email address with their application for the purposes of email communication. 

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual. 

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au. 

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person:

Name: Libby Burke

Title: Service Development Practice Advisor

Phone: 0419 342 967

Email: libby.burke@decyp.tas.gov.au