This is a Department built entirely for children and young people and their communities.  Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Duties

To provide strategic direction and leadership of a high-level service team, responsible for providing strategic and specialist advice to senior officers and managers throughout the Agency on a range of issues surrounding the management and resolution of complaints.

Period of Appointment

Ongoing - ASAP Start Date

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

Hours per fortnight

73.5 hours per fortnight

Essential Requirements

• Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment)

Desirable Requirements

• Tertiary qualifications in Law Complaints Management or a related field.

Statement of Duties and a reference guide to assist with applying online can be found here:

Statement of Duties (PDF)

Statement of Duties (DOCX)

Information for Applicants (PDF)

How to apply 

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

Applicants should forward/include:

• a statement addressing the selection criteria;
• a resume that contains relevant personal details and work history.

All applicants are required to supply a valid email address with their application for the purposes of email communication.

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.

Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au. 

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Jason Szczerbanik
Title: Director - Evaluation
Phone: 0414 477 536
Email: jason.szczerbanik@decyp.tas.gov.au