Our values of Connection, Courage, Growth, Respect, Responsibility represent the foundation of our department’s culture and guide us in all that we do to ensure bright lives positive futures for every child and young person in Tasmania.

We bring our values to life through our everyday behaviours and actions. We want to attract, recruit and retain people who uphold these values and are committed to building a strong values based culture.

Our department is committed to building inclusive workplaces and a workforce that reflects the diversity of the community we serve. We do this through a culture that ensures everyone is respected, and has equal access to opportunities and resources. We recognise and respect individual differences as well as people’s career path, life experiences and education, and we value how these differences can have a positive influence on problem solving, team dynamics and decision making within our organisation.

What role does Information and Technology Services provide DECYP?

lnformation and Technology Services (ITS) deliver contemporary information communication technology (ICT) services focussed to the needs of our clients across a varied and dynamic environment. We provide frontline services and support across every part of Tasmania and our team of 150+ professionals reflect the clients we serve. We are supportive and collaborative, we aspire to grow, we nurture a diverse and inclusive culture, and we offer a quality working environment to suit a variety of situations.

What will I be doing as an IT Consultant in the Infrastructure team?

Your role will require you to:

• Undertake or project manage consultancies associated with infrastructure and cloud services.
• Undertake high level investigations related to information technology hardware and software including providing expert technical advice and support to senior ITS staff.
• Actively promote DECYP cybersecurity policies and practices.
• Develop relevant documentation and implement appropriate standards and procedures by ITS staff in servicing clients.
• Undertake high level technical support including networking equipment, servers, and cloud services in technologies relevant to the Department

Period of Appointment

Ongoing - ASAP start date

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

Hours per fortnight

73.5 hours per fortnight

Essential Requirements

• Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment)

Desirable Requirements

• Appropriate post-secondary qualification and/or industry experience relevant to the position. 
• At least three years’ experience in the delivery of IT support and infrastructure services
• A current driver’s licence.

What skills and experience will I need?

This role is based in the Infrastructure team and has a heavy network support and network design focus. You will have extensive experience managing large, centralised, and physically disperse Cisco networks, and experience with contemporary network management tools such as Cisco DNA Center, Cisco Umbrella, and enterprise IP address management.

You will have experience with contemporary cloud platforms such as Azure, and be familiar with the infrastructure requirements of legacy, on prem, Windows server environments and data centres.

You will be part of a larger Infrastructure support team, and will mentor, advise, and support a small team to ensure quality and timely provision of ICT services to the agency.

Statement of Duties and a reference guide to assist with applying online:

Statement Of Duties (PDF)

Statement Of Duties (DOCX)

Information for Applicants (PDF)

Can I grow my career at ITS?

As part of an agency focussed on education, ITS is dedicated to learning and development, with a commitment to supporting lifelong learning for ourselves and our clients. ITS has a strong focus on supporting staff in developing a career pathway that not only supports the individual but also the business needs of the agency as these evolve and change.

To facilitate career development, we encourage staff to develop the core practises described below:

• Client focussed customer engagement and support
• Compliance to contemporary IT service management methodologies
• Supporting technology lifecycle management for both hardware and software
• Compliance to information and data management policies and standards
• Working collaboratively in a values team environment
• Commitment to the obligations of good cybersecurity
• Awareness of Project Management principles

How to apply 

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

What should I put in my application?

If your skills and experience suit this opportunity you will need to provide:

• Your current resume or CV highlighting your knowledge, skills and experience.
• The contact details of two referees (one must be your current or previous manager) who can confirm your work performance and ability to perform the duties.
• A response to the following questions (maximum 500 words per question):

Application Question 1: Detail a fundamental change in technology or process you implemented or wanted to implement in your workplace. Outline the background and rationale for the change and why it succeeded or failed.

Application Question 2: What do you see as the key cyber security risks for a large educational environment, and how would you address them from a network / infrastructure perspective.

Please note that we do not require a separate statement addressing the selection criteria.

What should I prioritise in my application?

Your written response to the questions should demonstrate your skills and experience and demonstrate you are an excellent candidate for this role. Try not to state just that you have the skills - instead provide evidence and examples of previous work to support your claim. Making a statement that you can do the task or role isn’t sufficient to provide evidence.

All applicants are required to supply a valid email address with their application for the purposes of email communication.

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.

Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au. 

Applicants are strongly encouraged to contact person regarding the specific details of the vacancy.

Name: Myles Bingham
Title: Manager IT Infrastructure Services
Phone: 03 6232 7313
Email: myles.bingham@decyp.tas.gov.au