Employment Opportunities

EOC Director of Student Services

Apply now Job no: 496564

SUNY Budget Title: Senior Staff Associate
Salary Level/Grade: SL5
Work type: Full time
Location: Rochester, NY
Department: EOC Student Services
Categories: Management & Professional


Located in Western New York, State University of New York (SUNY) Brockport is a nationally recognized and accredited public institution with competitive state health insurance and retirement plan options. SUNY Brockport also includes Brockport Downtown and sponsors the Rochester Educational Opportunity Center (REOC), both located in Rochester, NY. We are an inclusive employee-oriented university. Be yourself and start your career here. Help us build a better Brockport!
Job Summary: The Rochester Educational Opportunity Center (REOC), part of SUNY Brockport, State University of New York is accepting applications for a Director of Student Services. The person in this role oversees all aspects of student services at the REOC. They are responsible for the overall planning, supervision, assessment, evaluation, operation and management of all student services departments and functions reporting to the position including: enrollment management services, college connections, counseling, testing and registration and student records. The Director of Student Services is responsible to create, implement and oversee organizational systems to ensure a seamless and integrated experience for students. The Director of Student Services will report directly to the Dean/Executive Director of the REOC, and is sometimes responsible for REOC in the absence of the Dean/Executive Director.
Minimum Qualifications:

• Master’s degree in Educational Administration, Student Services, Counseling, or closely related field from a regionally accredited college or university.
• At least 5 years of progressive and relevant work experience including substantial work at a managerial level, preferably in an educational institution.
• Three (3) years supervisory experience.
• Experience working with diverse student and organizational populations.
• Excellent written, oral communication and technological skills.
• Available to work occasional evenings and weekends with the ability to travel from the REOC campus to meetings and events.

Preferred Qualifications:

• Terminal degree from an accredited higher education institution in the US or abroad.
• Experience in counseling and/or case management.
• Experience working with staff in a unionized environment.
• Familiarity with legal issues and policies related to students.
• Ability to handle challenging situations and resolve conflicts.
• Knowledge of Banner, Blackboard, and Brightspace.

Work Schedule: 40 hrs/week/one evening per week
Salary and Benefits: Minimum Salary is $85,000. May be benefits eligible; more information at Careers@Brockport.  This position is not eligible for visa sponsorship.
Application Instructions: Visit jobs.hr.brockport.edu to complete an application including your cover letter that addresses required and preferred qualifications, resume/CV, and contact information for three professional references. 
Background Investigation Statement:
All applicants are subject to a pre-employment background check.
Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

New York State Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations via email at info@goer.ny.gov.

Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.


Advertised: Eastern Daylight Time
Applications deadline:

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