Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

The Transportation Department supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

The Parking Guide is responsible for the enforcement of parking regulations at Western Washington University in accordance with Washington Administrative Code 516. Parking Guides are committed to providing services and resources to the Western community by helping people access the campus in alignment with the departmental values of Student Success, Sustainability, Transparency, and Respect. Utilizing active community patrolling, the Parking Guide works independently to educate Western’s parking community and enforce Western’s parking regulations. They provide customer service by actively listening to and answering questions while in the field. Parking Guides provide services to assist members of Western’s parking community through the Motorist Assistance Program. Additional duties include working and supporting campus events and providing administrative support to the department. 

There are two positions available; one is swing shift (12 - 8:30 pm).

• High school graduate or equivalent
• Demonstrate a positive attitude and the ability to provide constructive and effective customer service interactions.
• Prior customer service experience.
• Demonstrate the ability to manage confrontational situations with professionalism and self-discipline, while respecting the rights and dignity of others.
• Demonstrate the ability to understand and apply regulations with equity and justice.
• Demonstrate the ability to communicate effectively.
• Demonstrate the ability to use hardware and software systems for monitoring.
• Demonstrate the ability to observe and report situations, incidents, and conditions.
• Demonstrate the ability to stand for long periods, walk long distances, and operate a motor vehicle for long periods of time.
• Demonstrate the ability to work outside in all weather conditions and lift 30 pounds.
• Must wear the uniform provided and maintain a professional appearance.
• Must have a current valid Washington state driver’s license and have had a valid driver’s license for at least five (5) years.
  • Include a copy of Driver License with application.
• Within the past three (3) years, no suspension/revocation of license for reckless driving, hit and run, leaving an accident scene, failure to appear, DUI, or other vehicle-related felony; or multiple traffic offenses (4 moving violations/infractions in 12 months/5 moving violations/infractions in 24 months) resulting in a Conditional Status driving record or subsequent suspension/revocation of license, or 6 or more moving violations within a 12-month period resulting in license suspension.
  • Include a copy of Abstract of Driving Record with application.

• Experience with enforcing regulations, and specifically parking regulations.
• Background in customer service, interacting with the public and handling difficult and stressful situations.
• Experience working independently.
• Professional driving experience and basic vehicle repairs and maintenance.
• Familiarity with the WWU campus, reading maps, and giving directions.

This position requires a fingerprint background check.

Salary

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3751 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.