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Business Compliance and Operational Risk Manager (BRCM)

Job No.: 499614
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Risk Management, Credit Risk Management

Responsibilities

Regional Oversight & Framework Management:

  • Coordinate and monitor the overall compliance and operational risk for the Southeast Asia (SEA) market.
  • Enhance local internal control capabilities and supervise the consistent application of operational risk management tools and methodologies.
  • Oversee the timely implementation of audit rectification measures and track their effectiveness.
  • Collaborate with regional business lines to harmonize approval processes and ensure consistent policy application.

Risk Identification & Mitigation:

  • Conduct site visits to SEA markets to assess local execution of policies, identify potential risks, and provide actionable recommendations.
  • Utilize data analysis and thematic reviews to proactively identify emerging risk areas and trends.
  • Lead and coordinate routine control assurance reviews and comprehensive monitoring of personal banking business activities.
  • Manage the operational compliance risk management lifecycle, including:
    • Providing expert consultation on operational manuals and product due diligence.
    • Performing gap analysis of internal processes against external regulations.
    • Guiding the follow-up and implementation of remedial and mitigation measures for identified risk and incidents.
    • Overseeing incident reporting processes and ensuring appropriate escalation.
    • Implementing and refining operational risk management tools.
    • Conducting thorough risk assessments for business outsourcing and insourcing arrangements.

 Requirements:

  • Degree or above with major in Business, Accounting, Finance, Marketing, Law, or related disciplines.
  • Minimum of 3 years of solid experience in Compliance, Audit, or Operational Risk roles, specifically within the Financial Services or Banking industry.
  • Sound understanding of banking and financial operations, products, and applicable regulatory requirements.
  • Proven ability to manage multiple tasks independently, meet tight deadlines, and perform effectively under pressure.
  • Strong logical, analytical, and problem-solving skills with a keen intellectual curiosity and attention to detail.
  • A flexible, proactive self-starter with the ability to effectively evaluate, prioritize, and manage risks.
  • Excellent interpersonal and communication skills, with a strong command of both spoken and written English and Chinese (Mandarin and Cantonese).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Working knowledge of data analysis tools or programming languages such as VBA, SAS, or Python is a plus.

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