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Business Compliance and Operational Risk Manager (BRCM)

Job No.: 499614
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Risk Management, Credit Risk Management

Responsibilities

Regional Oversight & Framework Management:

  • Coordinate and monitor the overall compliance and operational risk for the Southeast Asia (SEA) market.
  • Enhance local internal control capabilities and supervise the consistent application of operational risk management tools and methodologies.
  • Oversee the timely implementation of audit rectification measures and track their effectiveness.
  • Collaborate with regional business lines to harmonize approval processes and ensure consistent policy application.

Risk Identification & Mitigation:

  • Conduct site visits to SEA markets to assess local execution of policies, identify potential risks, and provide actionable recommendations.
  • Utilize data analysis and thematic reviews to proactively identify emerging risk areas and trends.
  • Lead and coordinate routine control assurance reviews and comprehensive monitoring of personal banking business activities.
  • Manage the operational compliance risk management lifecycle, including:
    • Providing expert consultation on operational manuals and product due diligence.
    • Performing gap analysis of internal processes against external regulations.
    • Guiding the follow-up and implementation of remedial and mitigation measures for identified risk and incidents.
    • Overseeing incident reporting processes and ensuring appropriate escalation.
    • Implementing and refining operational risk management tools.
    • Conducting thorough risk assessments for business outsourcing and insourcing arrangements.

 Requirements:

  • Degree or above with major in Business, Accounting, Finance, Marketing, Law, or related disciplines.
  • Minimum of 3 years of solid experience in Compliance, Audit, or Operational Risk roles, specifically within the Financial Services or Banking industry.
  • Sound understanding of banking and financial operations, products, and applicable regulatory requirements.
  • Proven ability to manage multiple tasks independently, meet tight deadlines, and perform effectively under pressure.
  • Strong logical, analytical, and problem-solving skills with a keen intellectual curiosity and attention to detail.
  • A flexible, proactive self-starter with the ability to effectively evaluate, prioritize, and manage risks.
  • Excellent interpersonal and communication skills, with a strong command of both spoken and written English and Chinese (Mandarin and Cantonese).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Working knowledge of data analysis tools or programming languages such as VBA, SAS, or Python is a plus.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here.

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